Technical Account Manager

Company : Acumatica, Inc.

Job Type : Full Time

Montreal, Qc

Number of Applicants

:

000+

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Job Description - Technical Account Manager

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.

Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Construction, Distribution, and CRM, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.

Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.

Acumatica cloud ERP is sold through a large and growing channel of value-added resellers that provide configuration, customization, training, and support for customers.Acumatica also partners with independent software vendors (ISVs) who:

Build add-on solutions and customizations using the Acumatica xRP Framework and the Acumatica ERP Customization Tools
Develop integrated applications usingthe Acumatica ERP web services API
Customize and white-label AcumaticaERPfor a specific target audience

What You Will Do:
As a Technical Account Manager, you will help independent software vendors (ISVs) develop add-ons,integrations, and customizations forAcumatica Cloud ERP software. You willalso helpour Business Development Team recruit new partners by delivering demonstrations andanswering technical questions about the application.

Assist Business Development in recruiting ISV partners. Perform Acumatica software demonstrations. Answer ‘pre-agreement’ questions from potential partners
Drive ISVs to create complementary solutions to Acumatica’scoreproduct offerings. Participate in periodic status calls.
Assist ISVs using Acumatica development tools.Answer ISV questions.Help ISV with the initial design of their solution and selection of Acumatica development tools ideal for their solution.Collaborate with the engineering and support teams to assist with resolution of ISV-related support tickets.Establish, demonstrate and share best practices among the Acumatica Developer Community
Serve as technical liaison between ISV partners and developers.Provide feedback to core engineering teams for improving the APIs of Acumatica xRP Framework and Acumatica ERP web services.Submit enhancements in the Acumatica ERP product, report issues to core engineering teams and, provide status updatesto ISVs.Participate as a subject matter expert on ISV webinars. Communicate new technical features and enhancements to ISV partners.

You:

You know how to connect with and motivate ISVs to deliver high-quality solutions in a timely manner.
You have at least 2 years of experiencein design and coding with Microsoft technologies (.NET Framework,SQL Server, Visual Studio). Bonus - if youhave experience developing solutions for Windows Azureor Amazon Web Services.
You have prior experience or familiar with Manufacturing process and Inventory Management related workflows.
You have knowledge of building ERP solutions in Microsoft based systems like DynamicsNAV orSL is a great foundation.
You understand theprincipals of the N-tier data applications and cloud-based web application.
You have experiencewith business management software, ideally a Windows basedERP solution.
You have excellent oral and written communication skills.
You have a 4-year college degree or equivalent experience.
Basic Business English is required for this role

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

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