Technical Product Enablement Specialist (12-Month Contract)

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are looking for a Technical Product Enablement Specialist to support the implementation, configuration, adoption, and continuous enhancement of our platform ecosystem.

This position is currently open and reflects a new position created to support organizational growth.

The salary range for this position is $70,000 to $80,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.

When your actions lead to success:

Product Implementation & Configuration
•    Lead onboarding and implementation activities for new retail customers.
•    Configure solutions based on client requirements.
•    Define implementation plans, milestones, dependencies, and deployment readiness.
•    Support production launches and parallel-run activities.

Product Enablement & Platform Development
•    Build reusable onboarding frameworks and implementation accelerators.
•    Create standardized onboarding templates and deployment playbooks.
•    Design scalable onboarding methodologies that reduce implementation effort.
•    Develop reusable platform assets that support future customer implementations.

Business Analysis & Product Requirements
•    Facilitate discovery workshops and requirements gathering sessions.
•    Analyze retailer workflows and operational processes.
•    Document business requirements and functional specifications.
•    Create user stories and acceptance criteria.

Retail Promotion & Merchandising Solutions

Data onboarding and integration coordination for product catalogs, pricing files, promotional data, digital assets, vendor content, and consumer data feeds.

When your expertise drives us:

Required

•    3–8 years of experience in one or more of the following:
      -Product Implementation
      -Technical Onboarding
      -Business Analysis
      -Product Operations
      -Retail Technology
      -SaaS Platformsx`
      -Enterprise Software Delivery
•    Experience implementing enterprise software solutions.
•    Strong business analysis and requirements gathering skills.
•    Experience working with cross-functional teams.
•    Excellent communication and stakeholder management abilities.
•    Ability to manage multiple projects simultaneously.
•    Strong analytical and problem-solving skills.

Preferred

Experience with:

• Retail Technology Platforms
• Promotional Management Systems
• Digital Commerce Platforms
• Martech Solutions
• Workflow Automation
• Flyer Production Workflows
• Retail Operations
• Omnichannel Commerce

Knowledge of:

• SAP Retail
• PIM Platforms
• DAM Platforms
• CDP Platforms
• ERP Systems
• API Integrations
• Data Migration
• Jira
• Confluence
• Agile Product Development

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].

Send us your application. Create something with TC Transcontinental.