Telehouse Canada

• Support Sales Team with pre-sales activities
• Process sales orders and update contract information (utilizing HubSpot and Microsoft Dynamics).
• Sales orders management including customer communications.
• Tracking Sales’s records (quotes, sales and commissions)
• Managing Customers records, Contracts and documentation
• Administration of CRM platform i.e. HubSpot (full application management)
• Assist in the preparation and organizing of sales & product marketing materials.
• Managing Order Desk for customer Sales Orders and internal Work Orders
• Other duties as assigned.

• Bachelor's degree or equivalent in business or a related field.
• 10+ years’ experience in supporting B2B Sales and handling business customers
• Vast knowledge of data center and telecommunication services.
• Outstanding verbal & written communication and interpersonal skills
• Background in utilizing CRM system (e.g. Sales Force)
• Experience with corporate ERP system (e.g. Dynamics) preferred
• Working knowledge of Microsoft Word, Excel, Outlook and SharePoint
• Japanese / French language proficiency will be an asset

Benefits

· Medical, Dental and Vision Coverage

· Basic Life Insurance and AD&D

· Short-Term and Long-Term Disability Insurance

· Flexible Spending Account (FSA)

· 401(k) with company match

· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

· Tuition Reimbursement Program

· Employee Assistance Program (EAP)

· Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/.