Trade Loans Officer

What is the opportunity?​

The selected candidate will be responsible for end-to-end trade loans transactions processing for all Commercial Banking clients within Trade Operations department.  This includes setting up facility and fee records in the transaction processing systems. You will be closely working with your team to ensure transactions are processed within the agreed timelines and any concerns are promptly escalated to your line manager to ensure smooth client experience. You will use your experience with Process review and simplification to evaluate current procedures and provide recommendations on improving processing time and efficiency.

What will you do?

• Deliver excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better.

• Focus on achieving established benchmarks for complex and/or specialized client activities, transactions and/or processes, contributing to achievement of business specific Service Level Agreement (SLA)

• Consistently demonstrate a sense of urgency in daily transaction processing activities understanding the importance and impact of personal actions on achieving a superior client experience.

• Responsible for successful servicing of complex transactions.

• Ensure process/controls are in place and are being followed.

• Provide professional, attentive and accurate service when dealing with both clients and team. Demonstrates commitment to taking ownership & accountability at first point of contact and ensuring appropriate escalation as required.

• Be dependable and reliable. Support with transaction verification activities when needed.

• Ensure that all transactions processed comply with KYC and AML guidelines, Antiboycott compliance, OFAC, FinCEN, USA Patriot Act and other sanctions imposed from time to time by various government /regulatory agencies.

What do you need to succeed?

Must Have

• Strong background with the use of window-based computer applications such as Word and Excel combined with accurate keyboarding skills

• Proven analytical mindset and problem-solving skills

• Demonstrate ability to adapt to an ever-changing environment

• Maintaining a detail-oriented approach while working in a high-volume environment

• Ability to work effectively both independently and within a team

• Ability to prioritize, work under pressure and meet time sensitive deadlines

• Excellent written and oral communication skills

• Excellent attention to detail, judgement, flexibility and dependability

• In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada

Nice to Have

• Trade Finance knowledge

• Banking experience

• Strong time management and organizational skills

• Knowledge of lending products, rate setting and payment methods

• Working knowledge of Advanced Commercial Banking System (ACBS) and Trade 360 business applications.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work​

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.