Status: Permanent, Full-Time, Monday to Friday (40 hours per week), 8AM to 4:30PM.
Reports To: Manager, Estimating and Project Management
About ATS Traffic
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Winnipeg, Brandon and Mississauga.
As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:
Do What’s Right
Our People Matter
Trust Through Teamwork
Striving for Excellence
About the Position
The Traffic Design Support Specialist supports the Traffic Design team by coordinating project intake, managing workflow, maintaining project records, and providing entry-level drafting support to ensure projects are delivered accurately and on time.
Key Responsibilities
Administrative & Project Support
Receive and review incoming drawing requests
Verify required project information has been received in conformance
Create job numbers and tickets (Ticketing System)
Create and organize project folders and file structures in shared Drive
Upload completed drawings and project files
Enter sales items, charges, and required ticket information and complete tickets
Send Traffic Accommodation Strategy (TAS) questionnaires and supporting documentation
Maintain templates, forms, and department resources
Support continuous improvement initiatives and process documentation
Customer & Internal Coordination
Serve as a point of contact for customers, On-Street Services (OSS), Engineers, and internal departments
Work closely with the Lead Hand to prioritize and distribute incoming work (rushes)
Follow up on outstanding information requests
Coordinate revisions and date changes
Communicate project updates and requirements between stakeholders
Entry-Level Drafting Support
Set up new drawings using ATS templates
Insert base-maps, geolocation data, sign libraries, and project information
Update existing drawings with revisions, date changes, and City or customer-requested modifications.
Update title blocks, notes, legends, and project information
Create cover pages, overview sheets, and simple drawing layouts
Locate and reference traffic manuals, templates, logos, and drafting resources
Research project locations using Google Maps, Street View, and available mapping tools
Identify speed limits, bus routes, truck routes, and other relevant site information
Assist senior drafters with drawing preparation and production tasks
Submit drawings for review and incorporate feedback from drafters, supervisors, engineers, and governing authorities
Perform drawing quality checks using department checklists and procedures
Learn and apply ATS, municipal, and provincial traffic accommodation standards
Qualifications
3–5 years of experience in a Coordinator, Administrative, or Project Support role.
Entry-level experience with AutoCAD for drafting and design work.
Experience in traffic management, road safety, or the construction industry is considered an asset.
Familiarity with vehicle tracking systems and Google Earth is an asset.
Strong proficiency with Microsoft Office applications, including Excel, Word, Outlook, and SharePoint.
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