Training & Development Specialist

About this Position

Responsibilities and Qualifications

Responsibilities:

• Perform various pre-class and post-class admin which includes various pre-class and post-class admin such as preparing exam packages for LLQP classes, keying and/or auditing rosters     
• Reconcile packages returned to Head Office after course completion to verify all expected is received and in good order
• Prepare course-related packages for sites and/or RVP offices including class rosters, exams, misc. materials, etc.
• Handle the post-exam scanning of student exam answer sheets and manage the results on computer files, using special software on a weekly basis
• Handle daily frequent calls and emails on various topics from the Field and respond accordingly to their concerns and/or questions in a timely manner
• Evaluate if a rep met the criteria to be compensated for one of our incentive programs and take the necessary steps to initiate payment
• Prepare and send daily and weekly reports and other admin-related tasks related to both LLQP and mutual fund courses
• Respond to management requests for information which may require research compiling statistics and/or other information
• Other duties and special projects as assigned
   

Qualifications:

• Post-secondary education or equivalent knowledge and skills acquired through related work experience
• Excellent interpersonal, verbal and written communication skills as well as attention to detail
• Able to perform under deadline pressure in a high volume, fast-paced environment
• Excellent organizational & time management skills with the strong ability to multi-task
• Strong cooperative and professional attitude
• A high-energy self-starter and shows initiative
• Able to thrive in a team environment
• Bilingualism would be considered an asset
• Basic knowledge of MS Office programs (Word, Excel) is required

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.