Training, Quality and Enhancement Sales Lead Gardening Department

(Field -based leadership role)

We’re looking for a field -based leader with a sales mindset to help
grow our Gardening Department through quality oversight, crew
training, and proactive enhancement sales. This role is ideal for
someone who understands gardening work, can train and hold employees
accountable, and enjoys talking with clients, and can confidently turn
on -site observations into approved enhancement jobs.

The focus is on client interaction, revenue growth through
enhancements, and maintaining high service standards in the field.

What You’ll Do

• Kickstart crews each morning and support
  them throughout the day
  

• Be present in the field, supporting crews
  and maintaining high service quality. Willing to jump into field
  when needed.
  

• Visit sites to ensure work meets quality
  standards and company expectations
  

• Train and coach gardening staff on
  standards, efficiency, and presentation
  

• Help handle in person onboarding support:
  new staff orientation, training, t -shirts, and documentation
  (Office staff handle all the paperwork)
  

• Check in with crew members and support
  ongoing skill development
  

• Identify and confidently suggest
  enhancement opportunities (plant replacements, pruning, mulch,
  cleanups, upgrades, seasonal work) to Operations or Sales
  

• Comfortably discuss small enhancement
  jobs with clients when appropriate and flag opportunities for follow -up
  

• Confidently explain scope, benefits, and
  next steps for enhancement work
  

• Secure approval for small enhancement
  jobs or clearly document and hand off larger opportunities to Sales/Operations
  

• Serve as a trusted point of contact for
  clients during site visits
  

• Respond to and help resolve customer
  concerns professionally, relationship -first
  

• Collaborate with Sales and Operations to
  turn observations into booked work
  

• Help implement LEAN processes to improve
  efficiency, consistency, and upsell flow
  

• Submit receipts and handle light admin
  tasks (no crew scheduling required)
  

• Act as a bridge between the Operations
  Manager (office) and the field team
  

What You Bring

• Strong background in gardening,
  landscaping, or horticulture
  

• Comfortable selling services through
  conversation, not pressure
  

• Confident discussing pricing, scope, and
  value with clients
  

• Proven ability to spot opportunities and
  close small jobs on the spot
  

• Clear, professional communication skills
  (in person and written)
  

• Strong leadership, organization, and follow -through
  

• Ability to build trust quickly with
  clients and crews
  

• Safety -minded, proactive, and takes
  initiative without being micromanaged
  

• Humble, hardworking, and enjoys helping
  others improve
  

• Physically fit (able to lift up to 60 lbs)
  

• Valid driver’s license
  

• Bonus: organized, can handle a bit of
  admin, brings good energy daily
  

• Must live our values: ______.
  

Sales -Focused Success Looks Like

• Increased enhancement revenue from
  existing gardening clients
  

• Faster conversion of on -site observations
  into approved work
  

• Stronger client relationships and higher retention
  

• Crews that understand how quality work
  supports sales opportunities
  

• Previous enhancement or service -based
  sales experience
  

• Clear handoff between field, operations,
  and sales teams
  

Nice to Have

• Landscaping or horticulture certification
  

• First Aid / CPR
  

• Experience with LMN software.
  

  
  

If you enjoy being in the field, talking with clients, spotting
opportunities, and turning quality work into revenue, without all the
paperwork of an office job, this role offers real ownership and impact.