Trainmaster

The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway.

Company: Knob Lake & Timmins Railway
Work location: Schefferville (Qc)
(Fly-in/Fly-out 14/14 rotation if no local suitable candidates)
Salary: According to the company salary scale.
Status: Permanent

Why you should join our team:

• Work in a unique and stimulating industry that plays a vital role in connecting communities.


• Access comprehensive training and career development programs to support your growth and success.


• Enjoy a competitive benefits package, designed to support your well-being and financial security.


• Make a meaningful impact on sustainability, as rail transport is one of the most environmentally friendly modes of transportation in Canada.

Perks & benefits

• Full comprehensive coverage through a group insurance plan including health care, dental, eye care, hospitalization, disability, and life insurance.


• Telemedicine services for employees and their families.


• Fitness Allowance to promote your health, mental health and wellness.


• Savings Program offering an opportunity to participate in a retirement savings plan (with a contribution of up to 6% to your RRSP) you can also take advantage of a Tax-Free Savings Account TFSA, allowing you to benefit from tax-free savings.


• Employee and family assistance program

Responsibilities:                                                                                                            

The Trainmaster performs the following tasks:

• Maintains a safe working environment for the entire department.


• See to the employees’ safety, ensuring concerns or accidents are reported. that safety policies are always respected and that there is 100% rule compliance.


• Manages the transportation teams, plans the scheduling and crew calling, participates in various management and safety conference calls.


• Elaborates, supports, and coordinates the operations and train movements.


• Perform various administrative tasks, create or maintain regular reports and rigorous data tracking.


• Manage the teams while following the collective agreement in force while being responsible for leading disciplinary issues.


• Lead regularly scheduled employee performance reviews and provide rigorous new hire training feedback, coaching and tracking.


• Manages the crew flights and ensures documentation remains up to date for flights and scheduling.


• Manage the requirements of different customer expectations and improve the processes in place as needed.


• Provides professional customer service, remaining in continuous communication with customers and partners.


• Provide ongoing support to the railway track maintenance department managers.


• All other related tasks.

General Requirements:

• College degree in Administration and/or Management or have relevant experience in the railway industry (operations).


• Have at least five (5) years of experience in the railway industry.


• Qualification in railway operating rules (CROR)


• Flexible with your working hours to see all of your various teams and clients.


• Bilingual in oral and written - French & English – (minimum required, advanced level an asset)


• Supervisory experience in any field.


• Possess great flexibility to adapt in a changing environment.


• Prepared to occasionally work outdoors in all weather conditions.


• Proficient in MS OFFICE and various databases.


• All other related tasks.

If selected for the role, candidates will be required to undergo a comprehensive background check, including physical examination, drug screening, criminal record verification, and reference checks.