Transitional Case Manager, Addictions, Child and Youth Mental Health

Transitional Case Manager, Addictions,
Child and Youth Mental Health
Direct Service - (OPSEU)
Full-Time, Permanent

London, Ontario (London Zone)
This posting is the result of an upcoming vacancy

- Application Deadline: February 9, 2026 -

We believe that everyone has the right to live with dignity, autonomy and independence in our community. Working directly with the Child and Youth Mental Health program (12-17yr) at LHSC, you will play a vital role in transforming the way individuals access addiction support during some of the most vulnerable moments of their lives. Using a compassionate psychosocial model of care, you will help to streamline access and bridge the gap between hospital and community, ensuring that no one faces recovery alone.

Through crisis intervention, brief transitional case management, and system navigation, you will provide addiction and mental health services in a collaborative manner to support clients in achieving greater stability while helping reduce avoidable, unnecessary and repeat emergency department visits.
 

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a PVSC are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC. 

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement 
• When you'll work - 70 hours over two-week period; 8:30 am to 4:30 pm, Monday to Friday, with one unpaid hour for lunch. These hours may vary on occasion. 
• What your benefits will be - After a 90 day waiting period will be eligible for extended health care benefits.
• Your pension plan - Immediately eligible for optional enrolment in Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

• Share in the provision of face-to-face Entry/First Contact/Intake Services as well as using virtual technology and clinical conferencing.
• Provide a quick response to urgent situations as they arise
• Provide intervention and short-term support to individuals experiencing an addiction or mental health crisis
• Facilitate early linkage with internal programs and/or other agencies and/or supports, ie. family, neighbours, etc. by communicating and coordinating relevant information and providing case management services until linkages are created
• Provide screening for addiction and mental health issues and assessment of appropriateness of service
• Provide addiction and mental health screening, referrals for psychiatric consultation, mental health supports and referrals to community resources
• Provide and facilitate referrals to addiction resources as approrpriate
• Provide referrals to all appropriate social and health related services based on client wishes
• Provide discharge planning and support
• Provide assessment, treatment planning, referral, advocacy, preliminary case management, community treatment and education as appropriate to persons who have concerns about their own substance use or someone else's. Counseling may be on an individual or group basis. 
• Coordinate service provision with other LHSC health care partners in the development of community care plans and wrap-around services.
• Collaborate with members of the interprofessional team, regarding care planning and follow-up for individuals with high risk or complex health concerns. 
• Ensure important information is communicated to all relevant stakeholders and documented in the record

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a PVSC are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC. 

We require the following qualifications:

• Diploma or degree in a related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Valid driver’s licence and access to a vehicle with adequate insurance to carry out job duties
• Ability to attend work regularly

We prefer the following qualifications:

• Knowledge of serious mental illness and addiction and its impact on individuals
• Experience working with individuals with a serious mental illness and/or addiction
• Excellent knowledge of community resources in London-Middlesex
• Basic computer skills
• Training to administer Naloxone
• Registration in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), the College of Psychologists of Ontario (CPO), or the College of Nurses of Ontario (CNO)
• First Aid & CPR, ASIST, and CPI certification
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

Get your application in by – February 9, 2026:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]  

 

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes