Transportation Supervisor

Full Time | Onsite | Monday–Friday | 3:00 PM–11:00 PM Salary: $75,000–$76,000 (based on experience)

KEY DUTIES AND RESPONSIBILITIES

• Lead Daily Dock Operations — Provide hands‑on supervision, guidance, and support to a small team of 4–5 dock workers and an onsite dispatcher, ensuring freight is loaded, staged, and dispatched accurately and on time.

• Coach and Develop Team Members — Train new and existing staff, offer real‑time performance feedback, and foster a positive, safety‑focused work environment.

• Support Linehaul Coordination — Work closely with the Line Haul division to ensure trailers are properly loaded, sealed, and ready for scheduled departures.

• Maintain Operational Flow — Oversee shift transitions, communicate priorities to the next supervisor, and ensure continuity of operations across teams.

• Ensure Regulatory and Safety Compliance — Uphold company policies, DOT regulations, and union work rules while ensuring partner carriers meet contractual safety expectations.

• Monitor KPIs and Operational Metrics — Track key performance indicators, identify issues impacting service or cost, and escalate concerns proactively.

• Review and Validate Freight Documentation — Support the review and accuracy of freight invoices, bills of lading, and dock paperwork to maintain profitability and proper flow of information.

• Collaborate Cross‑Functionally — Partner with internal teams, operational clerks, and leadership to resolve issues and support continuous improvement.

• TMS Experience: Experience using TruckMate is a plus, but experience with any TMS is preferred

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintain a Clean and Organized Dock — Ensure equipment, tools, and work areas are maintained and used safely.

• Communicate Effectively — Respond to emails, coordinate with internal partners, and maintain strong working relationships with drivers, clerks, and dispatch.

• Adapt to a Fast‑Paced Environment — Balance office and dock time throughout the shift; remain proactive and solutions‑oriented.

• Support Transition of Newly Acquired Ontario Location — Work with the current supervisor assisting in the transition and integration of the new site.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Education/Experience — Bachelor’s degree in a related field or equivalent work experience.

• LTL & Dock Operations Experience — At least 2 years in a supervisory or lead role within a 3PL or LTL environment.

• Union Environment Experience Preferred — Ability to communicate effectively with union dock workers; understanding of union work rules is a plus.

• Communication Skills — Strong verbal and written communication skills for internal and external interactions.

• Technical Skills — Proficiency with Microsoft Office Suite and ability to interpret policies, procedures, and agreements.

• Prioritization & Multitasking — Demonstrated ability to manage competing priorities in a fast‑moving operational setting.

• Conflict Resolution — Skilled in navigating sensitive or complex matters with professionalism.

• Shift & Environment Readiness — Must be comfortable working 2nd shift in a cold dock environment and balancing personal life with evening hours.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
 
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation.  Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status.  We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

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