Truck & Coach Technician / Apprentice Technician

Job Number: 4021 
Job Type: Full-Time
Location: Various locations
Job Category: Transportation 
Department: Transit Fleet  
Division: Transportation Services
Hours of Work: 40
Shifts: variable hours and shifts, including weekends, holidays and nights 
Union:  Unifor 4304
Salary Range: Truck & Coach Technicians: $41.16 - $44.15 per hour.  Apprentice Technicians: $30.87 - $37.04 per hour.

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations.  Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need


• Leaving some for others 


• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.  Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Maintains and repairs buses, specialized vehicles, and other suppdsort vehicles/equipment. 
If hired as an apprentice, will be registered with the Ontario Ministry of Skills and Development and sign a written Apprenticeship Agreement with the Region. All work performed by apprentices are in accordance with Ministry regulations.

Duties/Responsibilities

• Maintains and repairs buses and vehicles (e.g., diesel, gas-powered vans, service trucks).


• Repairs and maintains Cummins engines, ZF transmissions, and driveline components; performs repairs and diagnostics on Voith, ZF, and Allison transmissions.


• Repairs and performs diagnostics of MAN and ZF rear and front axles, and related driveline and suspension parts.


• Performs diagnostics of electrical systems and components using a laptop computer.


• Identifies parts, creates parts lists, and orders/receives parts from the stockroom.


• Performs MTO and preventive maintenance inspections; completes related reports (e.g., repairs needed) and submits to supervisor.


• Exchanges information with Fleet staff regarding repairs.


• Answers phone/radio and relays messages, as required.


• Safely handles and cares for tools, laptop, and vehicles.


• Performs related duties, as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill acquired through a valid Ontario College of Trades 310T Truck & Coach Technician Certificate.


• We will also consider Truck & Coach Technician Apprentices, 1- 4th year, as well as applicants holding a 310S Automotive Technician Certificate with 5 years of journeyperson experience and a willingness to obtain a 310T Truck & Coach Certificate.


• Knowledge of and ability to comply with policies, procedures, and legislation related to vehicle servicing (e.g., health and safety, WHMIS, Highway Traffic Act).


• Knowledge of onboard vehicle computerized equipment and test equipment (e.g., heating ventilation air conditioning systems, Vehicle Multi-Plexing (PLC, VBEA, Dinex), pro-link) and test procedures. Knowledge of diagnostics and repair of Voith, ZF, and Allison transmissions.


• Ability to work independently (subject to review by supervisor) and refer to supervisor for in-depth repairs, repairs that could result in major costs, and when ordering costly parts for increasing inventory compliment.


• Skill using a laptop computer to perform systems diagnostics.


• Must possess all hand tools applicable to the trade and ensure they are of good quality and maintained in safe operating condition.


• Must have a valid G driver's license, satisfactory driving record, and ability to attain a DZ driver's license within probationary period, or have a valid DZ driver's license and satisfactory driving record upon hire.


• Must provide an acceptable criminal and judicial matters check for bondability.


• Ability to communicate effectively with other staff and participate as an effective team member.


• Ability to read and follow maintenance manuals, parts books, wiring diagrams, and inspection procedures. Ability to write MTO and preventive maintenance inspection reports.


• Ability to support and project the Region’s values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;


• members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;


• persons with visible and/or invisible (physical and/or mental) disabilities;


• persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.  

Please note: candidates will be provided an update on their application.  Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).