Underwriting Administration(Internal only)

Underwriting Administrator(Internal Only)

Location: Cobourg, Ontario
Department: Underwriting
Reports To: Team Lead/VP of Underwriting
Salary Range: $39,200 - $58,800 annually

About the Role

We are seeking a detail-oriented and organized Underwriting Administrator to support our underwriting team across multiple lines of business, including Property, Automobile, Farm, and Commercial insurance. This role plays a key part in ensuring efficient processing of new business, endorsements, renewals, and inspections while delivering excellent service to brokers and internal stakeholders.

Key Responsibilities

Workflow Management (30%)

• Set up and manage underwriting tasks within internal systems


• Monitor and respond to incoming broker and agent requests via central inbox


• Scan, organize, and upload documents following standardized naming conventions


• Prepare and distribute policy documents to insured clients

New Business Processing (30%)

• Set up new policyholders in the system across various lines of business


• Maintain accurate records of new business activity


• Review applicant history and gather information from previous insurers


• Verify application details and assist in assessing risk


• Communicate rates, terms, and conditions to brokers


• Order inspections as required and follow up for missing information

Endorsements (25%)

• Process policy endorsements within service timelines


• Liaise with brokers to obtain required information


• Determine need for inspections and initiate when necessary


• Support underwriting decisions including coverage, pricing, and risk acceptability

Additional Duties (15%)

• Provide administrative and operational support to the underwriting team


• Draft correspondence such as memos and broker communications


• Respond to inquiries via phone, email, and mail


• Participate in team meetings and contribute to process improvements


• Assist with documentation and internal manuals


• Maintain office organization and shared equipment areas

Qualifications

• College diploma in Insurance, Business Administration, Accounting, or related field


• Strong computer and data entry skills


• Excellent attention to detail and accuracy


• Strong communication and organizational skills


• Ability to multitask and meet deadlines in a fast-paced environment

Preferred

• 1–2 years of experience in an administrative or insurance-related role


• Enrollment in or willingness to pursue the CIP (Chartered Insurance Professional) designation


• Familiarity with the insurance industry, particularly within a mutual environment

Skills & Attributes

• Customer-focused with strong relationship-building skills


• Positive, proactive, and adaptable attitude


• Strong time management and prioritization abilities


• Ability to work both independently and collaboratively

Who You’ll Work With

• Internal: Underwriting, Claims, Loss Control, and Finance teams


• External: Insurance Brokers and Financial Institutions

Why Join Us?

• Opportunity to grow within the insurance industry


• Support for professional development, including CIP designation


• Collaborative and supportive team environment

Inclusion & Accessibility

HTM Insurance is an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodation is available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).