Vehicle Inspection Supervisor

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. 

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: 

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

Who we’re looking for: 

We are seeking a Vehicle Inspection Supervisor with experience in vehicle inspections and quality control. The ideal candidate will have prior experience working as a vehicle inspector, or comes with experience as automotive apprentice or in a related operations role. Reporting to the Sr. Manager, VLC Operations, the Supervisor will lead our Vehicle Inspector team.

You Are:

• Organized and Accountable. You lead by example, fostering a culture of alignment, support, urgency for change, and results.

• Driven. You are focused on results and seek out opportunities to improve the overall performance of the VLC.

• Proactive.  You identify opportunities for improvement, and take initiative to enhance the quality and efficiency of the Vehicle Inspection team.

• Collaborative. You will work closely with the Sr. Manager, VLC Operations and leaders in other VLC departments.

You Will:

• Responsible for the overall management of the Vehicle Inspector department, including planning and organizing department workflow to meet SLAs. 

• Supervise and provide mentorship for Vehicle Inspector team; including allocation of assignments, monitoring production, and performance management; ensuring the department is properly staffed for volume 

• Responsible for developing teams capable of delivering exceptional inspection services.  Oversee the direct efforts to train, motivate, coach, counsel, and mentor VIS, performing real-time coaching as needed.

• Complete inspection of vehicles and ensure adherence to the defined program for the customer, including completing road test if required by contract or inspection type

• Capture data accurately on a mobile device, work comfortably with software and technology.

• Monitor inspection requests via the portal & established communication channels, ensuring vehicles are sale-ready.

• Ensure compliance with safety and health regulations by modeling and communicating safe practices and addressing areas of concern in a timely fashion.

• Grow talent - attract, engage, retain, and grow great people at OPENLANE. 

• Engage Teams - create and sustain a high trust team culture that embraces and values people’s talents, diversity, and contributions to OPENLANE’s goals. 

• May be required to travel offsite; or to work evenings and weekends.

Must Haves:

• 3+ years experience in completing vehicle inspections at OPENLANE, or equivalent operational experience  

• Experience / Knowledge of the automotive industry required

• Valid Drivers’ license is required

• Confident working in a technology focused environment

Nice to Have’s:  

• 3-5 years' supervisory experience 

• Tech-savvy, familiarity with Google Suite is an asset

• Ability to drive both standard & automatic transmissions

• Familiarity with AMS, VTrace, or other OPENLANE systems is an asset

• Experience working outside in all weather conditions

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Compensation Range of

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range