Verification Agent

About Northlake Financial 

Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

Why Work for us? 
Northlake understands the needs of its employees.  Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers.  We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment.

Office Location: Barrie, ON (This role does not provide remote or hybrid work). 

Responsibilities for a Verification Agent: 

• Verify applicant income by contacting employers through phone or email to confirm employment and earnings details


• Review deal structures and submission details for accuracy and completeness


• Assess credit reports and validate proof of income documentation


• Provide prompt and professional support to dealer partners, addressing all inquiries with a customer-first mindset


• Send banking links for applicable deals to facilitate funding


• Collaborate closely with the Sales team to support and finalize deal closures


• Adhere to the 3 P’s: Policy, Process, and Procedure


• Demonstrate a team-oriented mindset and bring your full self to work each day


• Embody Northlake’s core values: accountability, integrity, speed, and innovation


• Perform other duties as required
  
  

Requirements for a Verification Agent:

• Excellent communication and interpersonal skills including strong written and verbal. 


• Critical-thinking and ability to identify problems and inconsistencies. 


• Strong teamwork and collaboration to ensure process efficiencies. 


• Strong analysis skills and knowledge on how to analyze data, documents, user inputs, and workflows. 


• Continuous learning mindset for continued growth opportunities. 

Qualifications of a Verification Agent:

• High school diploma or equivalent education required 


• 1-2 years' experience in financial services or a relatable role  


• Intermediate skill set in Microsoft 365 & Adobe 

Compensation:

• Base Salary of $40,000 annually 
  


• Comprehensive Benefits Package including health and dental coverage 


• Employee Assistance Program (EAP) for mental health and wellness support 


• Bonusly employee recognition and rewards platform 

Northlake Financial appreciates all interest in this position.  We are an Equal Employment Opportunity employer, and all decisions are based on merit and business needs and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by Canadian Human Rights Commission.  This applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.  Northlake is committed to providing reasonable accommodation to applicants with disabilities.  If you require any additional support, email the hiring manager. 

Financial services, loan underwriting, credit analysis, income and employment verification, compliance, auto loan processing, subprime lending, dealership operations, F&I products, document validation, and vehicle title management.