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Vice President of Operations

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Job Description - Vice President of Operations


VICE PRESIDENT OF OPERATIONS

Park Place Seniors Living
Leading with purpose. Inspiring excellence across 40+ care homes.

Park Place Seniors Living is seeking a visionary Vice President of Operations to join our Senior Executive Team and lead operational excellence across our growing portfolio of long‑term care, assisted living, and independent living communities. Reporting directly to the President & CEO, this role is central to advancing our mission, elevating performance, and ensuring exceptional, resident‑centred care.

As an influential system‑level leader, the VP of Operations oversees Site Leaders (40+), the Director of Operations, and corporate functions including Procurement, Marketing & Sales, Capital Development, and Human Resources & Labour Relations. You will shape organizational strategy, drive innovation, and ensure Park Place continues to be a leader in seniors care across multiple provinces.


What You Will Lead

  • Strategic operational planning, performance management, and execution aligned with Park Place’s mission and long‑term direction.
  • Organization‑wide operational oversight across 40+ homes, ensuring high‑quality, resident‑centred care and consistent service delivery.
  • Leadership of multidisciplinary teams including Operations, HR/Labour Relations, Marketing, Capital Development, and Procurement.
  • Development, implementation, and monitoring of the strategic operational plan, including financial performance and corrective action planning.
  • Establishment of performance measures that balance mission‑driven outcomes and strong business results.
  • Innovation initiatives that enhance resident experience, strengthen sustainability, and advance organizational priorities.
  • Labour relations leadership, ensuring compliance with collective agreements and contributing to strategic labour planning.
  • Engagement with Health Authorities, government partners, and industry stakeholders to strengthen relationships and identify opportunities.
  • Compliance leadership across all regulatory frameworks including federal/provincial legislation and Health Authority requirements.
  • Development of internal talent pipelines, succession planning, and leadership capability across the organization.


What You Bring

  • A Master’s degree (required) and a Bachelor’s degree in healthcare administration, business, nursing, or a related discipline.
  • 10+ years of progressive senior leadership experience in a large, complex, multi‑team operational environment.
  • Experience in the healthcare or seniors care sector is a strong asset.
  • Deep understanding of regulated environments, residential care operations, and unionized workplaces.
  • Strong financial acumen, strategic planning capability, and evidence‑based decision‑making.
  • Exceptional communication, presentation, and reporting skills.
  • Ability to lead change, execute strategy, manage risk, and evaluate outcomes effectively.
  • Emotional intelligence, ethical judgment, integrity, and the ability to motivate and influence diverse teams.
  • High-level proficiency with Microsoft Office applications and database management systems.
  • Ability to travel domestically (minimum 15%) and flexibility to work extended or irregular hours.
  • Preference for candidates living in the Vancouver area.


Why This Role Matters

This is a rare opportunity to shape the operational direction of a respected Canadian seniors care provider. You will influence thousands of residents, families, and staff through leadership, innovation, and deeply meaningful work.

Lead with vision. Inspire excellence. Transform seniors care.
Apply today.

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