Victim Service Worker - Temporary

Position: Victim Service Worker (VSW) – Justice

Salary: $42.47/hour 

This position requires BCGEU union membership. Position = PP: Unique: Grid Level 14, Step 1

Hours: 14 hours per week.

Work hours fall primarily Monday – Friday, between 9am – 5pm; may include some evening and weekend duties

Application Closing Date: Monday July 13, 2026 at 11:59 pm. 

Position start date: Immediate 

Position end date: October 16, 2026 

This is a short-term backfill position to provide coverage during a leave. The position is expected to end on October 16, 2026.

Application close date: Monday, July 13 at 11:59pm 

Position Summary: The Victim Service Worker position is responsible for providing support and information to all women, Trans, Two-spirit and Gender diverse survivors of sexualized violence. This position seeks to increase survivors’ safety and reduce further risk of victimization through knowledge, empowerment and support in accessing and participating in criminal justice system. This position participates with local law enforcement, crown counsel, courts and community-based organizations in coordinated, integrated community responses to sexualized violence.

VSAC is committed to employment equity. As this is a bona fide position, we welcome all qualified woman, Trans, Gender-Diverse and Two-Spirit people to apply. We especially welcome applications from members of marginalized groups, Indigenous, Black, People or Colour, persons with disabilities, LGBQ+ persons, Two-Spirit, Trans and Gender-Diverse persons and others with the skills and knowledge to engage productively with diverse communities.

This position requires in person work with some responsibilities that can be completed remotely. Technology provided for remote work. 

Job Responsibilities:

Under direction from the Manager of Direct Client Services, the Victim Services Worker:

1. Provides criminal justice system related support survivors of sexualized violence by:
   
   
   
   1. establishing a relationship of support and trust with the survivor;
   
   
   2. situating the survivor at the centre of decision-making processes about accessing services and involvement with criminal justice system responses;
   
   
   3. exploring the needs of the survivor in various realms (including medical, counselling, government programs, criminal justice responses, community agencies, etc.), and assisting in their understanding and access to these options through sharing information and providing referrals;
   
   
   4. supporting the survivor to articulate questions and/ or concerns about participating in the criminal justice system, and access information in response to these issues;
   
   
   5. facilitating the survivor’s access to information about the status of police investigations, protective orders, outcome of court processes;
   
   
   6. assisting the survivor in the development and/ or maintenance of a safety plan, which may include protective orders;
   
   
   7. assisting the survivor to develop strategies to maintain emotional regulation if/ when they are involved in making reports to the police or is involved in a court or other criminal justice system processes;
   
   
   8. accompanying the survivor to criminal justice system appointments (police reporting/ interviews, interviews with Crown Counsel, providing witness testimony in court, and other criminal justice system related processes), as requested by the survivor;
   
   
   9. actively building relationships with medical and criminal justice system partners (the Forensic Nurse Examiners, municipal police departments, RCMP and Military police detachments, the crown counsel office, probation and parole offices and the Victim Safety Unit);
   
   
   10. coordinating services with VSAC victim service support workers and other Victim Services programs, criminal justice system responses and medical services to provide integrated services;
   
   
   11. providing telephone and walk-in support to survivors and to their friends and family.
   
   
   
   


2. Provides information about the Crime Victim Assistance Program/ similar compensatory programs by providing forms, facilitating communication when necessary, and providing information about appeals processes. 


3. Provides information about and general support to complete Victim Impact Statements for primary court proceedings and parole hearings.


4. Provides Access line support, SART hospital accompaniments and immediate support to walk-in clients, as necessary.


5. Participates in the training of Sexual Assault Team (SART) volunteers and training provided to community partners.


6. Participate as a committee member of Team Victoria (includes VSAC staff, Forensic Nurse Examiners, local police and RCMP, Crown Counsel)


7. Maintains accurate records of all services provided and prepares monthly caseload summary reports and monthly statistical summaries, and other reports as required.


8. Maintains a sound understanding of current community issues, in order to appropriately identify and respond to the needs of survivors, staff and volunteers.


9. Monitors and remains current on all Victim Services policies and client services, new trends, legislation and court related information


10. Maintains awareness of current issues in the field of sexualized violence through reading, ongoing professional development, consultation and other activities.


11. Consults with the Direct Client Services Manager about services provided to survivors, the impact on the worker and critical incidents (such as child abuse reports, suicide assessments of any other breech of confidentiality) and unusual circumstances.


12. Participates as a team member in regular VSAC team meetings, case consultations, and organizational training.


13. Develops effective links and communication with relevant community agencies.


14. Participates constructively as a member of the staff team, with the Direct Client Services Manager and Centre as a whole.


15. Performs other related duties as required.


16.  Provides training and mentorship to VSAC volunteers when required.

Qualifications

Education/Experience:

The position requires:

• Bachelor Degree in criminology, counselling, social work or the equivalent skills and knowledge gained from related experience and training.


• Training and experience in the criminal justice system and victim service work


• Specialized training in supporting adult survivors of childhood sexual abuse and sexual assault


• Completion of provincial Victim Services training or Victim Service E-learning courses an asset


• Criminal Records Check 

Job Skills and Abilities:

The position requires:

• Exceptional verbal and written communication skills


• Ability to work with a minimum of supervision and assess when consultation is needed


• Demonstrated ability to organize and prioritize work effectively


• Demonstrated ability to advocate for the rights of survivors of sexualized violence


• Ability to empower survivors to make their own decisions


• Ability to set clear boundaries concerning parameters of the supportive relationship


• Demonstrated ability to perform support skills for primary and secondary survivors of sexualized violence


• Ability to manage crisis or emergency situations

To support the healing journey of clients and VSAC policy, we ask that applicants are not a current client and have not accessed VSAC direct client services in the past 12 months. If you are a past client who has not accessed services in 12 months, you are eligible to apply. If you have any questions about this policy, please contact 250-383-5545 or [email protected].