Volunteer & Community Engagement Navigator

JOB SUMMARY: 
The Volunteer & Community Engagement Navigator is responsible for the planning, implementation and administration of the TBIFC Services volunteer and community engagement strategy. This includes the recruitment, training, day-to-day interaction, and ongoing support of all TBIFC Service volunteers and service users. This role will also act as a first point of contact and provide general information to staff, clients, and the public. The Volunteer & Community Engagement Navigator is responsible for working directly with community members and TBIFC volunteers in order to promote, strengthen and develop volunteer skills while expanding the community capacity of the Friendship Centre. 

QUALIFICATIONS:

1.    Preferred post-secondary education in Volunteer Management and Social Services.
2.    Preferred minimum of two years’ experience with volunteer engagement, coordination, and administration; knowledge of applicable legislation, including AODA, OHSA, OHRC, etc.
3.    Knowledge and experience with service supports, community resources, referral processes.
4.    Knowledge and experience with community coordination and system navigation.
5.    Strong facilitation and experience with implementing training initiatives.
6.    Knowledge of Indigenous culture and experience working with Indigenous persons; understanding of the northern cultural environment; knowledge of an Indigenous language(s) will be considered an asset.
7.    Must possess strong organizational skills and ability to meet deadlines.
8.    Excellent case and file management skills, stress and time management skills.
9.    Ability to engage people to build trust and rapport; effective verbal and listening communication skills; excellent interviewing and navigation skills.
10.    Strong facilitation and presentation skills; experience developing and implementing orientation for volunteers.
11.    Must be able to maintain confidentiality.
12.    Ability to problem solve and take initiative; effective crisis intervention skills.
13.    Proficiency in Microsoft Word including database applications.
14.    Self-motivated individual with the ability to work with minimal supervision in a team-oriented setting.
15.    Ability to work flexible hours, including evenings and/or weekends.
16.    Valid First Aid / CPR Certificate.
17.    Must have a valid Ontario driver’s license and reliable transportation.
18.    A clear criminal reference check (CPIC) and Vulnerable Sector Clearance is a condition of employment.

Deadline Date: Friday, February 13, 2026 
Salary:  $50,000 to $55,000 per annum 

Please submit cover letter and resume with three (3) references to: 
Attention: Hiring Committee 
Thunder Bay Indigenous Friendship Centre 
401 N Cumberland Street Thunder Bay, ON P7A 4P7 

Email: [email protected] or Fax:  807-344-8945 
See our website for more information:  www.tbifc.ca/get-involved/ 

The Thunder Bay Indigenous Friendship Centre is an equal opportunity employer. Reasonable accommodations are available upon request for all parts of the recruitment process. 

Miigwetch to all who apply, however, only those applicants selected for an interview will be contacted