Waiter.tresse - Terrace

Status: Full-time - Seasonal

Date of employment: From June18th to October 10th, 2024

Salary: 20.14$ per hour

Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.

Reporting to the Food and Beverage Supervisor, the waiter.tress is responsible for providing quality service to customers in a dining establishment. You will be the main interface between customers and the kitchen, ensuring they have a pleasant and satisfying experience. Here are the main tasks associated with this position:

Key Responsibilities:

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations if necessary.
• Serve dishes and beverages efficiently and elegantly.
• Ensure customer satisfaction by addressing their needs and resolving any issues.
• Maintain cleanliness of tables, utensils, and the dining area.
• Collaborate with the kitchen team to ensure the speed and accuracy of orders.
• Handle payments and transactions accurately.
• Familiarity with the menu, specials, and modifications to dishes.
• Adherence to hygiene and food safety standards.

Qualifications and Skills:

• Excellent communication and interpersonal skills.
• Ability to work effectively in a dynamic environment.
• Attention to detail and customer orientation.
• Ability to remain calm under pressure.
• Basic knowledge of customer service principles.
• Flexibility to work varied hours, including evenings and weekends.
• Previous experience as a server is an asset.
• Training in customer service or hospitality is appreciated.
• Adherence to hygiene and food safety rules.
• 50% employer-covered group insurance after the probation period.
• Included meals (taxable).
• Seven (7) personal days per year.

Languages: Bilingualism (French and English) in both spoken and written form is required for this position, as we serve an international clientele.

About Us:

Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.

Why Join Our Team:

In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.

Social life is at the heart of the company, especially after the pandemic. Each hotel has its own social calendar. Tidan's HR team is always there to listen and support you in your career path.

We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.