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Position Summary:
Responsible for handling the daily (routine) management of warehouse associates. The warehouse Lead is accountable for ensuring that the warehouse associates are maintaining the highest degree of accuracy and efficiency relating to receiving, stocking and shipping merchandise. The warehouse lead will also engage in the daily warehouse functions alongside the team.
- Planning, coordinating and monitoring of the team activities to meet our 4 core objectives:
- Provide a clean, organized and safe working environment.
- Execute process to meet customer expectations for shipping accuracy.
- Receiving and Inventory accuracy. Ensuring processes are adhered.
- Maximizing the team capacity to meet our internal customer needs.
- Maintains receiving, warehousing and distribution operations by initiating, coordinating and enforcing policies and procedures. Manage incoming and outgoing shipments and inventory.
- Receives Merchandise and verifies accuracy of inbound shipments in a timely manner.
- Prepares and processes reports of inbound shipments and distributes the merchandise to stock locations.
- Organizational skills- inventory staged, located, current, and accurate shipping and receiving records.
- Uses forklift to move product throughout the building while navigating turns and aisles safely.
- Pulling, organizing, and staging parts and units for building.
- Counts and reconciles a small portion of selected items daily to maintain an accurate inventory. Cycle Counting.
- Collecting product required for orders using detailed pick tickets ensuring accurate quantities and part numbers are collected for orders.
- Participates in Warehouse best practice teams. Utilizing SunSource best practice for warehouse operations.
- Computer software for small parcels, freight shipments, and inventory.
- Packs merchandise properly to ensure safe arrival to its destination and labels packages appropriately according to details on pick ticket.
- Coordinates with external shipping companies on appropriate mode of transport for shipments and processes accordingly.
- Prepares all shipping documents, calculates shipping charges and maintains daily shipping records.
- Order shipping and receiving supplies, boxes, tape, packing materials, etc.
- Maintains a safe and courteous work environment. Keep area clean and organized.
- Take care of receiving service repairs that are dropped off to the shop by the customer. Handle walk in customers and will call orders.
- Paints service and repair units quickly so they are ready for customer/salesman to pick up.
- Additional responsibilities may include painting and tagging completed units. Pulling and staging units to be built.
- Education – High school diploma or GED, or equivalent years of experience.
- Experience – 2 to 4 years shipping/receiving experience in warehouse and distribution required. Experience working with FedEx, DHL and other shipping programs desired. Must have a valid driver’s license and be able to drive to pickup and deliver packages, pallets, and parts when needed.
- Physical Requirements - While performing duties of this job, the employee is required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee frequently is required to stand, walk, kneel, stoop, crouch or crawl. Spatial acuity is required to move parts within work station and overall warehouse using both manual dexterity and forklift. Be able to operate a pallet jack, forklift, and overhead hoist and crane. Must be able to lift and push a minimum of 75 lbs. intermittently throughout an 8 hour day.
- Schedule- Normal work hours are 8am-5pm, Monday- Friday but may vary depending on freight and/or parcel pickups.
Accountability: Using appropriate interpersonal styles and communication methods to gain acceptance of an idea, plan, activity, service, or product from prospects and customers.
Attention to Detail: Accomplishing tasks through concern for all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; maintaining a watchfulness over a period of time.
Customer Focus: Making efforts to listen to and understand the customer (both internal and external); anticipating customer needs; giving high priority to customer satisfaction.
Delegation: Allocating decision-making authority and take responsibilities to appropriate subordinated; utilizing subordinates’ time, skills, and potential effectively.
Energy/Drive for Results: Consistently maintaining a high activity or productivity level; sustaining long work hours. Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery or services with a commitment to continuous improvement.
Initiative: Asserting one’s influence over events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive.
Positive Outlook: Promotes and contributes to the idea of a positive prospect for the future of a company. Shares success freely with subordinates, peers and superiors. Offers ideas for improvement of the company professionally and as a means for making the company GREAT!
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