Warehouse Manager

SUMMARY:

The Warehouse Manager oversees distribution warehouse operations for DGI Supply and reports to the Regional Warehouse Manager.  This role requires experience in establishing and implementing a robust and effective strategy of direction and guidance to the operational activities of the warehouse with the objective of maximizing and optimizing growth and profitability.

DUTIES AND RESPONSIBILITIES:

• Directing, coordinating, managing and controlling the following within the facility while working alongside of their team:
  
  
  
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    • All activities related to the efficient processing of outbound freight and ground sales orders and maintaining daily operations and timely order processing
    
    
    • Various functions related to ensuring that the warehouse service level is maintained at or above the prescribed company objective
    
    
    • Establish and maintain effective relationships with Operations, Purchasing and Accounting, integrated supply and various other Corporate Departments
    
    
    • Respond to customer or vendor questions to resolve potential issues regarding distribution services
    
    
    • Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and reduce operating expense
    
    
    • Direct and maintain a safe environment in which to work; Execute established safety and security programs
    
    
    
    
  
  
  
  


• Supervise a team of 2+ employees, scheduling workload, delegating tasks
  
  
  
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    • Ensure all employees at assigned warehouses are in compliance with SOP guidelines and current on all assigned trainings; provides development opportunities for career growth and succession planning
      
      
      
      
      
      • Conduct performance management activities including, annual performance appraisals and design of training and career development plans
      
      
      • Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures
      
      
      • Review workforce staffing plans to ensure proper levels are allocated to meet business demands
      
      
      
      
      
      
    
    
    
    
    
    
    • Responsible for, as needed, delivering product to the customers’ specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the company
    
    
    
    
    
    
    
    
    • Works with their team to provide back-up support with supplying local vending customers their inventory and replenishing vending machines as needed
    
    
    • Ensures DGI vehicle is clean and tidy by end of business day
    
    
    • Maintains company vehicle in compliance with Fleet Vehicle Policy
    
    
    
    
    • Operates forklift equipment on a daily basis.
    
    
    • Perform basic sanitation duties to maintain a clean and safe environment, clear aisles of debris
    
    
    • Ensuring the building and grounds are in working order, proactively reporting issues to manager and escalating when needed, getting quotes for repairs and seeing through to completion; on occasion provides hands on support for landscaping
    
    
    • Observe all safety policies and procedures; including the dress code and wears Steel Toed Shoes at all times
    
    
    
    
    
    
    • Running and analyzing reports to identify potential operational deficiencies and take corrective actions
    
    
    • Take accountability for goals and drive toward accomplishing them
    
    
    
    
    
    
    • Other duties as assigned
    
    
    • Reports to the Regional Warehouse Manager or National Warehouse Manager
    
    
    
    
  
  
  
  

SKILLS AND EXPERIENCE REQUIRED:

• Compensation range between $70,000 to $80,000


• 5+ years of work experience in a distribution environment


• 2+ years managing warehouse operations and supervisory experience


• Knowledgeable about the transportation of dangerous/hazardous goods and WHMIS (Canada) and Hazmat (USA), preferred


• Excellent communication and partnership skills with ability to communicate well across all organization levels


• High attention to detail and the ability to multi-task and prioritize


• Strong leadership abilities


• Teamwork oriented, solid supervisory experience


• Technically proficient with MS Office programs


• Ability to travel


• Passionate, Adaptable, Customer Focused and Teamwork oriented


• Strong sense of urgency and accountability


• Must have a valid driver’s license

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

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