Job Description - WFM Scheduler

Description

The WFM Scheduler creates, audits and optimizes employee schedules using ADP Workforce Manager to align staffing with customer demand, employee availability, operational requirements and labour budgets. The role serves as Kent’s operational scheduling resource and partners with Operations, Human Resources and Payroll to improve schedule accuracy, workforce utilization and consistent workforce management practices.

Build More Than a Career. Build a Future.

At KENT, people don't just take jobs. They build careers.

Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles and advanced through experience, development, and hard work.

If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.

Join one. Grow with many.

Salary Range is (44k-65K)



Responsibilities
  • Workforce Scheduling & Optimization
  • Lead the office by demonstrating the highest standards of safety and customer service
  • ADP Workforce Manager Administration & Support
  • Operational Workforce Planning & Decision Support
  • HR, Payroll & Cross-Functional Partnership


Qualifications
  • High School Diploma or equivalent
  • 3 to 5 years of experience in workforce scheduling, workforce management, retail operations, payroll, or a related field. 
  •  Strong proficiency with Microsoft Office applications, particularly Excel. 
  • Demonstrated analytical and problem-solving skills with a high attention to detail. 
  • Ability to analyze staffing levels, schedules, and workforce data to support operational needs. 
  • Strong organizational, communication, and time management skills. 
  • Ability to manage multiple priorities in a fast-paced environment.


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