Youth Support Worker

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [email protected]. Personal information will be kept confidential.

Last Date to Apply:

September 18, 2026

About the Program

The Traverse program in Chilliwack provides bed-based treatment for youth (ages 13-18) whose lives have been impacted by substance use. Traverse is a recreation-based program using a therapeutic approach focusing on trauma-informed practice to provide treatment and basic care, service planning and therapeutic recreation to respond to the emotional and practical needs of youth.

Hours & Conditions of Work

• Regular Full Time


• 37.5 hours weekly


• This position requires a flexible work schedule to meet the operational requirements of a 24-hour, continuous intake, bed-based program.


• Day, evening and weekend work required.

Position Summary

Wage Grid 13 ($30.86 - $32.18 per hour)

This is an opportunity to work as a Youth Support Worker within a larger multi-disciplinary team comprised of clinical counsellors, youth support workers, recreation workers, kitchen team, housekeeping and the intake and transition team.

Responsibilities

• Supports the day-to-day needs of participants and daily activities of the program, including the emotional, physical, spiritual, and mental needs of participants, in group and 1-1 settings.


• Supports youth with emotional regulation and coping skills


• De-escalates crisis and facilitates conflict resolution


• Facilitates, co-facilitates, and supports group-based programming with a focus on substance use, relevant mental health skills, life skills and recreation programming.


• Encourages, motivates and involves participants in all program activities and adapt groups to fit individual needs


• Participates alongside participants in programming and be a healthy role model by incorporating Traverse program agreements into your practice


• Supports youth with exploring and experiencing diverse cultures and spiritualities


• Completes and manages daily documentation such as case notes, critical incident reports, care team updates, trip planning, group outlines and programming calendars.


• Responds to challenging behaviors and situations with trauma informed practices, using a non-judgmental professional approach with appropriate boundaries and kindness.


• Sets and maintains values-based boundaries


• Dispenses medication in accordance with medical direction


• Plans collaboratively with the treatment team for a caseload of key youth


• Creates an atmosphere of inclusivity, acceptance, support and confidence


• Communicates effectively with coworkers and staff, and participate in team efforts

Competencies & Knowledge

• Knowledge and understanding of addictions, mental health, youth work and trauma-informed practices


• Practiced understanding of cultural awareness and sensitivity when working with people from all genders, cultures and identities


• Demonstrated ability to work with youth with behavioural, social, emotional and mental health challenges


• Effective computer skills and ability to use databases and Microsoft office suite


• Self-awareness of personal biases, personal signs of burnout, and self-care practices

What We Offer

• Equitable & Transparent Base Pay – we are a Certified Living Wage Employer


• Generous paid vacation, personal and sick time; additional paid time off for life events


• Additional paid holidays (ex. Easter Monday, Boxing Day)


• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care


• Disability and Life Insurance Coverage


• Employee & Family Assistance Program including preventative health & counselling


• Membership in the Municipal Pension Plan with generous employer contributions


• Flexible schedules and earned day off program


• Full-day agency orientation and extensive training, with regular ongoing performance evaluations


• In-house digital and classroom learning opportunities; staff funding for professional development


• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.