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POSITION: Aftersales Business Development Manager
LOCATION: Mississauga, Canada
Live the Exceptional With Soul. This is the singular purpose of JLR.
At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.
JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.
At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
This role supports the achievement of JLR annual parts & accessories revenue and net profit objectives. Working with the National Customer Service Market Managers and Parts operations team, the Revenue Retention Manager will increase service retention, owner loyalty and dealer profitability through the retail development and deployment of programs, tools, services and processes while focusing on the Client Experience.
What you will be doing:
Aftersales
Prepare the yearly Aftersales budget and forecast for parts, accessories and branded goods.
Marketing
In collaboration with Marketing, Sales, Product Planning and Service departments, plans and implements specific brand and tactical campaigns to achieve and optimize CA annual aftersales targets.
Retailer Network
Work directly with our retailers to understand program requirements and challenges, while focusing on programs to support the client experience.
What you will need:
Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)
So Why Us?
Thank you for your interest in working for us, we love it here and think you will too!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Jaguar Land Rover Canada, ULC is an equal opportunity employer. It is the policy of JLR Canada to extend equal employment and advancement opportunities to job applicants and employees without regard to race, religion, colour, national origin, sex, veteran status, marital status, sexual orientation, age, disability, or any other category protected by applicable federal, state, provincial and local laws. If you are a job applicant and believe you may require an accommodation at any stage of the application and recruitment process for an open position with JLR Canada , please send an e-mail request to: applyca1@ jaguarlandrover.com .
#WEAREJLR
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