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Duties:
· Effectively manage and empower Warehouse Associates and the Fleet and Maintenance Coordinator. This includes performance management, planned professional development opportunities, motivation, and retention.· Ensure expectations are clear, transparent and that employee's can devote their full attention toward achieving the vision and mission of Harvest Manitoba.· Track and report on Key Performance Indicator goals.· Responsible for prioritizing incoming and outgoing products.· Utilize Fleet software for scheduling, monitoring the fleet and employee performance for improvements.· Reviewing incoming product reports of scheduled pick ups to verify that all the information needed is documented.· Coordinate and prioritize pick-ups from donors, providing exceptional customer service.· Provide a culture of excellence in quality of product to internal and external customers.· Liaise with various internal teams including the Operational Warehouse, Distribution Centre and Agencies.· Working with the Senior Warehouse Manager and Senior Manager of Food Stewardship to plan work schedules for all employee's and communicating work assignments.· Coordinate with Fleet Coordinator to ensure the fleet is maintained and in safe working order.· Field calls from donors, staff and employee's; responding appropriately to each and re-prioritizing depending on the situation. Escalate any retail partner concerns to the Senior Manager of Food Stewardship.· Accurately track and report food weights and logistics and oversee a variety of administrative tasks.· Conduct training of volunteers and employees in the Dispatch area, ensuring a clear understanding of roles, expectations and a positive experience.
About You :
Job Types: Full-time, Permanent
Salary: From $23.45 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Licence/Certification:
Work Location: In person
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