freight forwarding technician

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience
• Logistics, materials, and supply chain management
• Project management

Experience

1 to less than 7 months

Work setting

• Industrial facility or establishment
• Various locations
• Freight forwarding
• Warehouse
• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Organize tasks to accomplish the work
• Oversee operational logistics of the organization
• Plan and organize operational logistics of the organization
• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Monitor movement of supplies and materials between departments
• Prepare and submit reports
• Ensure smooth operation of computer equipment and machinery
• Perform general office duties
• Co-ordinate activities with warehouse and production units
• Co-ordinate traffic flow of supplies
• Compile worksheets and specifications of orders
• Create, investigate, track and complete work orders
• Prepare and maintain progress and other reports
• Project management
• Provide customer service
• Train workers in duties and policies
• Contact customers to deliver requested wakeup calls
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Plan, organize and oversee operational logistics of the organization

Credentials

Certificates, licences, memberships, and courses 

• Canadian International Freight Forwarders Association (CIFFA) Certificate
• Forklift Operator Certification

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Electronic scheduler
• MS Excel
• MS PowerPoint
• MS Word
• Adobe Acrobat Reader
• MS Office

Type of industry experience

• Shipping line

Area of specialization

• Expedition

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Overtime required
• Repetitive tasks

Weight handling

• Up to 23 kg (50 lbs)

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Accurate
• Values and ethics

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• As per collective agreement

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Team building opportunities
• Variable or compressed work week