Operations Support

Hello. Is it YOU we’re looking for?

Cozy greetings from the Mysa team! We’re a company founded on people-first culture, fueled by our mission to lead the global shift toward electrification. Through the creation of life-simplifying smart HVAC controls for homes and businesses, we’re helping our customers save energy, money, and the planet we share.

We are looking to fill an Operations Support role for our Operations team - Supply Chain team in St. John’s, NL or remotely !

Role Overview:

The Operations Support person will work at the intersection of Supply Chain and Project Management to play a crucial role in ensuring that operations functions are completed efficiently and effectively, with a seamless integration of supply chain management and project management principles. This position requires a blend of skills in logistics, inventory management, customer order fulfillment, project coordination and stakeholder communication.

Duties and Responsibilities:

• Foster communication and connection of interface points within the Operations Team and other stakeholders.
• Provide support for Supply Chain activities including inventory management (set up, tracking, transfer, reconciliation and reporting), timely order fulfillment, freight forwarding and logistics.
• Provide support for Project Management activities including planning / executing / monitoring project schedules and change control management.

Your Star Qualities:

• Completion of Post-Secondary Education
• Detail oriented with the ability to balance multiple coinciding tasks
• Superior organizational and communication skills
• Proficient with computers and other standard office technology
• Must be proficient in excel and/or google sheets
• Familiar with Supply Chain activities
• Familiar with Project Management activities

Considered an asset:

• Related experience or working knowledge in inventory control, warehousing, logistics, retail or wholesale
• Related experience or working knowledge in project management
• Familiarity in NetSuite
• Familiarity with 3PL systems
• Experience with Amazon Seller’s Portal
• Familiarity with Smartsheets or other planning tools

More About Mysa

Since entering the North American market in 2018, our thoughtfully-designed-in-Canada smart thermostats for electric heating or cooling have been warmly welcomed into customers’ homes and hearts, garnering thousands of 5-star reviews.

Recognized as a leading employer in the booming Canadian tech sector, we were named the 2022 Tech Company of the Year by Tech NL, and one of Atlantic Canada’s Top Employers in 2024.

By creating innovative smart home tech to help our now-global customer base use their home and business energy more efficiently, we’re living our mission to fight climate change and build our electric future.

Why Join Our Team?

Simply put, it’s all about you. We recognize and respect you as an expert in your field, and support you as you grow and thrive in your role.

At Mysa, we’re proud to provide perks like:

• Unlimited paid vacation
• Flexible environment & hours
• Competitive salary structure
• Annual salary increases
• Employee Stock Option Purchase Plan
• Comprehensive Group Health Plan
• Employer-matched RRSPs or 401K
• Maternity & Parental Leave Top-Up Program
• Training & Development Allowance Program
• Health & Wellness Allowance Program
• Smart Home Tech Credit & In-Office Tech Allowance
• …and more!

Mysa is an equal opportunity employer committed to promoting diversity and inclusion across race, gender, sexual orientation, religion, ethnicity, national origin, and all things that make us different and wonderful. Your application to this posting is deemed consent to the collection, use, and necessary disclosure of personal information to facilitate our recruitment process. We respect the confidentiality and privacy of all of our applicants.

Interested in this role, but unsure if your “on-paper” qualifications match? Apply anyway — we’re always looking for team members who break the mold.

Thanks for considering Mysa as your future work home. We’re excited to get to know you.