Quality Assurance Associate

Who we are

At Rocky Mountain Soap Co. we feel our best in nature. That’s why for over two decades, we’ve been obsessively formulating with only natural ingredients — creating a line of everyday essential products made to nurture ourselves and our planet. Specializing in soap, skincare and haircare, our products are crafted intentionally, produced consciously and packaged thoughtfully in the Canadian Rockies. Based out of Canmore, Alberta, our employees enjoy an award-winning culture, surrounded by nature with access to some of the best skiing, hiking and biking in the world. Committed to continual innovation and growth, we currently operate twelve retail stores in Western Canada, with plans to expand into Ontario and British Columbia. 

The position

Reporting to the Quality Assurance Manager, the Quality Assurance (QA) Associate plays a critical role in ensuring compliance with quality standards, regulatory requirements, and best practices within our organization. Responsibilities will span document control, data management, and laboratory support. The QA Associate has meticulous attention to detail, a strong understanding of quality system, and a commitment to maintain product integrity. This is a permanent, full-time position based out of our Canmore, Alberta workshop working Monday through Friday from 8:30am to 4:30pm. 

What you'll be doing

• Ensure documents are accurately created, updated, and maintained according to established standards and procedures
• Maintain records in a manner that align with industry standards and best practices
• Prepare, review, revise, and archive Quality Assurance Standard Operating Procedures (SOPs)
• Manage change request, deviation, out-of-specification, non-conforming material, and quality investigation reports
• Ensure the accuracy and consistency in QMS records; organize and maintain quality-related data
• Assign and track batch records for production
• Maintain the retention library, packaging, and label databases 
• Assist in handling customer complaints and product recalls
• Assist in laboratory testing, including raw materials, in-process samples, and finished products
• Support QC activities as needed during production
• Other duties as assigned

Does this sound like you?

• Excellent organizational skills and attention to detail
• Proficiency in using computers, including word processing software, spreadsheets, and databases
• Effective communication and teamwork abilities. 
• Background in administration or a science-related field (biology, chemistry, pharmaceuticals) is considered an asset
• A strong knowledge of quality systems, as well as familiarity with regulations (such as those from the FDA and Health Canada), is an asset
• Prior experience in a QA role within the pharmaceutical, biotechnology, or cosmetic industry is an asset

What's in it for you?

• This position pays between $22.00 - $23.00 per hour, depending on experience
• Significant product discounts and quarterly allowances
• Subsidized group medical and dental benefits for you and your family
• Share in Rocky's success - The Great Game profit sharing program
• Generous paid annual vacation and personal day
• Healthy lifestyle support through an annual allowance
• Access to a dedicated Rocky coach to help you optimize your potential 
• The opportunity to participate in Culture Club organized activities 

Application

• We are accepting applications for the Quality Assurance Associate position until a suitable candidate is found. 
• Eligibility : Candidates must be legally authorized to work in Canada.