Human Resources Coordinator

About Us

AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.

Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.

At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.

We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

Your Mission: AfterShip is seeking a Human Resource Coordinator to join our People team and support our growing organization across North America and Europe. In this role, you will play an important role in driving organizational success while contributing to the development of an inclusive and winning culture. We aim to foster a collaborative, transparent, and accountable work environment. As Human Resources Coordinator, you will report directly to the Head of People and have the opportunity to make a significant impact on our organization's success. If you are someone who is an independent self-starter, has immaculate attention to detail, and a strong desire to geek out with us across various research projects, we invite you to join our dynamic team! Please note that while most of the work can be done remotely, we expect you to join us at our Toronto office once a week.

What You’ll Do:

• Partner closely with the North American People Team to execute HR operational processes and administrative tasks..
• Act as the go-to person for employees, providing guidance on general policies, and offering appropriate resources and feedback.
• Create research reports on a variety of topics that could range from market research, local laws, benefits, and other project-related tasks.
• Ensure accurate maintenance of employee rosters and data collection information.
• Support the People team with presentations and documentation prep.
• Exhibit professionalism by handling sensitive information confidentially.

Who We're Looking For:

• Minimum of 2 years of professional experience as a Human Resources Coordinator or similar administrative role in a fast-paced, high-growth environment.
• You have experience working in a global workforce environment or a scaling organization that has experienced rapid growth.
• You are diligent, well organized and pay attention to the details.
• You are a solutions-oriented individual who loves to leverage research and data to support their cases.
• You demonstrate the ability to handle sensitive and confidential information with professionalism and a high degree of discretion.
• Technologically proficient with an HRIS platform, BambooHR preferred, and the ability to learn new platforms.
• Knowledge of benefits administration, HR general policies, and best workforce practices.

At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.

Why You Should Join Us:

• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
We have great ambition to make buying and selling easier for everyone in this world
• - one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

AfterShip empowers e-commerce businesses to grow and bring the best shopping experiences to their customers. The platform offers a suite of automation tools to help businesses with sales, marketing, order management, and shipment tracking.