Number of Applicants
:000+
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Requisition ID: 201079 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
What your role will be…
The Retail Lending Officer is responsible for the effective and timely decisioning of indirect retail loan and dealer value lease plan (DVLP) and Canadian Dealer Lease Services Inc. (CDLSI) lease applications, ensuring that a high level of customer service is delivered, and loans approved meet Bank policies and guidelines.
The incumbent is responsible for credit quality objectives, customer satisfaction goals, and operational effectiveness objectives.
What you will be doing…
Supervises the adjudication of indirect loans and leases as well as preparing and escalating exception credits up to Team Leads and the Adjudication Centre of Expertise (ACE) by:
Identifies potential improvements to Retail Lending processes and policies and provides recommendations to Dealer Finance Centre (DFC) Management and/or ACE.
Maintains the customer relationship, ensures good quality customer service, while ensuring the dealer understands the rationale behind declines or requests for more information. The incumbent is the first level of contact for issues/concerns from the dealer on specific loan/lease decisions. Handling calls from dealers to ensure dealer understanding of declines/requests for more data in the following circumstances:
Following specific disciplines relative to the business unit, e.g. legislative / compliance / regulatory requirements:
What you need to succeed…
Working Conditions…
Location(s): Canada : Ontario : Hamilton Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.