retail store supervisor

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

Work site environment

• Non-smoking

Work setting

• Retail business
• Wholesale establishment/store

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff

Supervision

• 3-4 people
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Experience and specialization

Area of specialization

• Retail store

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines

Own tools/equipment

• Computer
• Internet access
• Cellular phone

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Excellent written communication

Benefits

Other benefits

• Free parking available
• Parking available