Security Guard - Commercial

Overview Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Site Description Encompassing an entire city block, World Exchange Plaza is a renowned, triple A office complex that is prominently and conveniently located in the centre of Ottawa's downtown core, just steps from Parliament Hill and the new LRT Parliament Station. The two office towers are connected by a multi-level retail concourse and is home to a multitude of on-site amenities, food court, outdoor amphitheatre and an underground parking garage. World Exchange Plaza is proudly managed by QuadReal Property Group offering industry leading tenant services, wellness programs and sustainability initiatives. Job Skills / Requirements **Position:** | Full-Time Security Guard

• Site:** | World Exchange Plaza - 45 O'Connor
• Hours:** | Continental Rotation - 0800-2000/2000-0800
• Payrate:** | $17.50/hour

Job Description

• Patrol facility on foot to ensure personal, building, and equipment security
• Greet visitors and staff with a friendly and welcoming disposition
• Ensure staff and visitors adhere to QuadReal policy, directives, and regulations
• Monitor activities and respond to incidents
• Assist with investigations by gathering information, photo and video documentation, and complete a comprehensive written incident report
• Respond and liaise with emergency responders when attending to emergency situations such as fire, evacuations, bomb threats and critical violent acts and lockdown
• Respond and liaise with emergency medical services for major and minor medical emergencies
• Offer support to any person in need such as providing good customer service when providing a security presence, such as providing directions
• Perform miscellaneous job-related duties as assigned.

Requirements

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Ability to clear a Vulnerable Sector Check
• 6+ months of security experience required
• Bilingualism in English/French is considered an asset
• Functional ability with the Windows operating system and Windows Office software such as Excel and Word
• Familiarity with Tracktik is considered an asset
• Superior customer service and professionalism
• Above average English communication skills, both verbal and written
• Ability to function independently and multi-task effectively in a dynamic environment
• High School Diploma or equivalent
• Why choose Paladin?**
• Extensive paid industry leading training
• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Annual Boot Allowance
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability