Store Director, Montréal, Royalmount

icon building Company : Tiffany & Co.
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Store Director, Montréal, Royalmount

Position

Overview

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Store Director you will:

  • Effectively lead, develop, and support the sales and/or operations of a Tiffany store to meet and/or exceed sales and profitability targets. 
  • Be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Market Vice President. 
  • Be a dynamic and inspiring leader who embodies the LVMH Values. You will Cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. Whist at the heart of it all knowing People make the difference.  
  • Build spheres of influence within the store, the mall, and the city

Sales: 

  • Deepen the relationship with your clients to achieve commercial targets and drive lifetime loyalty and spend. 
  • Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly, and annual store sales target. Direct managers to drive client development activity among individual team members to cultivate new and existing clients. 
  • Demonstrate passion and deliver Tiffany Touch moments to both team members and clients, managing client relationships personally. 
  • Manage and motivate & inspire the team to drive business through key product pillars.

Service:

  • Elevate the in-store experience by consistently delivering memorable moments. 
  • Lead, model, and coach based on NPS score, provide feedback, and elevate the Tiffany Experience by keeping the survey questions in mind. 
  • Ensure continuous Guest Experience management presence on the sales floor, coaching the team on the selling ceremony and ensuring Tiffany client experience expectations are being always delivered. 
  • Optimize hospitality and store amenities to create unique experiences.

Talent: 

  • Cast a successful team; Elevate and hire talent to ensure a winning team and create a best-in-class service & selling organization. 
  • Prioritize diversity, cultivate inclusive environments, and foster growth 
  • Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth. 
  • Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance. 

Experience

Required:

  • Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client related experience (e.g., hospitality).
  • Proven track record in sales generation, managing the achievement of sales goals.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
  • Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
  • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
  • Must have authorization to work in the United States or in the country where the position is based.

Desired:

  • A college/university degree.

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs.  We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.

Original job Store Director, Montréal, Royalmount posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Share this job with your friends

icon get direction How to get there?

icon geo-alt Montréal, Qc

icon get direction How to get there?
View similar Retail jobs below

Similar Jobs in Canada

GrabJobs is the no1 job portal in Canada, connecting you to thousands of jobs fast! Find the best jobs in Canada, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.