Tour and Travel Coordinator

Are you picturing yourself arriving at our slopeside hotel after a day of skiing or snowboarding on one of our three mountains? If so, we seek a dedicated and outgoing individual to join our team as a Tour and Travel Coordinator. This position requires the coordinator to be on-site from Monday to Friday, with occasional weekend shifts and flexible working hours. As a Tour and Travel Sales Coordinator, you will assist the off-site Tour and Travel Sales Manager, input all FIT and Tour rooming lists, create BEOs (banquet event orders), maintain files, and complete and approve billing. You will act as the primary point of contact for tour business between various departments and review the Tour Inbox daily. If this sounds like your ideal work environment, fill out an application to work, live and play where you belong.

$24.04/hour - $26.44/hour; 40-hour workweek

Physical Requirement:

Sedentary, work activities involve handling loads up to 5 kg, predominately in an indoor setting.

Accountabilities:

• Responding to inquiries and reservations promptly
• Effective communication between departments
• Accuracy in detailed tasks such as creating guestroom blocks, making reservations, rooming lists, events, etc.
• Effective communication with Tour Operators and Tour Directors
• Assisting with the creation of tour contracts
• Should possess essential Microsoft Office Knowledge

Ideal Candidate:

• Positive team player
• Should behighly organized and able to multi-task with keen attention to detail
• Able to work well and independently in a shared office space
• Strong communication, interpersonal, and customer service skills
• Influential skills to work collaboratively across teams and departments
• Quick and creative problem-solving skills
• Proficient computer knowledge, including Microsoft Office; Opera experience a plus.
• Ability to learn, adapt, and be efficient in a fast-paced environment

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer.

In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family hotel rates at Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.