Director, Retail Sales

Position Title: Director, Retail Sales

Position Type: Regular - Full-Time ​

Position Location: Toronto HQ 

Grade: Grade 07

Requisition ID: 29301 

JOB PURPOSE:

The Retail Sales Director is a senior sales position at McCain Foods Canada.  This role is responsible for leading some of our most strategic businesses and expanding our commercial relationships, and helping to develop our sales team. McCain Foods is looking for an experienced, ambitious individual to take on this role.

JOB RESPONSIBILITIES:

Some of the key responsibilities of the role include, but are not limited to:

• Becoming the partner of choice for our customers, driving sustained category growth and profit.
• Drive world-class customer stewardship and account management.
• Elevate selling capability, provide coaching and development, building an engaged, high performing team.
• Strategically work with the customer to understand their needs to create win-win sales propositions.
• Utilize the principles of enterprise selling to develop joint customer business plans.
• Orchestrate strategic customer meetings which are focused on the entire value chain.
• Deploy the full organizational resources of McCain and customer in collaborative partnerships which provide sustainable competitive advantage.

MEASURES OF SUCCESS:

• People Leadership – Drives team engagement and capability.
• Thought Leader – ability to articulate and champion ideas both internally and externally.
• Negotiator – ability to communicate and understand the requirements of both customers and McCain and achieve win-win results through complex, high-stakes situations with good judgment, energy and persistence.
• Evaluator – effectively manages and balances resources - people, budget and time 
• Problem Solver – ability to assess and analytically develop solutions to complex challenges. 
• Presence –  ability to adapt to each audience and bring a strategy to life.
• Researcher – ability to research, uncover, listen and understand the key attributes of products, the needs of consumers and customers and overall trends.
• Demonstrate a keen understanding of how to generate and calculate ROI from customer promotions and initiatives.  

KEY QUALIFICATION & EXPERIENCES:

• Bachelor’s Degree (Business Administration, Marketing, Statistics, and Economics or equivalent). 
• 8+ years of progressive experience in managing large retail accounts.
• Sales strategy, Finance and/or Category management experience plus People management experience, preferably within the consumer packaged goods industry.
• Ability to analyze data and information into actionable strategies and business recommendations.
• Ability to effectively support and guide team members across the organization. 
• Effectively and persuasively expresses ideas and opinions.
• Strong time management skills and ability to work collaboratively with multiple functions and levels.
• Demonstrated financial acumen and understanding of financial elements that impact overall profitability COGS, P&L, ROI, etc.
• Strong understanding of the retail environment for consumer packaged goods 
• Thorough grasp and forward thinking application of consumer insights.             
• Ability to anticipate and understand wants, needs, goals and strategies of key customer stakeholders (deeper penetration and understanding).  

OTHER INFORMATION

• Key internal relationships; Retail Sales, Marketing Insights, supply chain, etc.
• Key external relationships; Customers
• Travel:  As required
• Job is primarily performed in a standard office environment

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.