General Sales Manager

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Job Description - General Sales Manager

Here we grow again!

Vernon Nissan is up 300% year over year since we purchased the store 14 months ago we have been setting records each and every month. We have an opening for a General Sales Manager who can bring passion and leadership to our staff, customers and business interests. Our ideal candidate has strong character, is exceptionally skilled in relationship management and is a natural leader; preferring to work hands-on in the business rather than sitting in an office. Duties:

  • Work with all Department Managers to assure that clear communications between Sales department and other departments are maintained
  • Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times
  • Establish and meet monthly sales objectives
  • Ensure that proper follow-up procedures are being used and maintained
  • Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times
  • Provide guidance to all sales team members in establishing and reaching short and long-term sales goals
  • Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance
  • Work closely with sales staff in negotiating a sale and close if necessary
  • Maintain a high level of product knowledge; participate in any and all product training available
  • Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment
  • Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating 
  • Attend department meetings as required
  • Must support all company safety policies and practices

Requirements:

  • A minimum of 3 years in an Automotive Sales Manager or GSM role
  • Excellent knowledge of business processes with the ability to read and analyze financial statements
  • A passion for people and the industry
  • Elite business and analytical skills
  • A true coaching mindset who can bring the best out of others

Hours: Full-time

Pay plan: $160,000.00 - $220,000.00 per year

Benefits:

  • Extended health benefits
  • Company car

Vernon Nissan has grown to become a premier auto dealer in the Okanagan region. Throughout our tenure, we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car, truck, minivan and SUV inventories. Our customers come from all walks of life and so do we. The Steve Marshall Group hires great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values, our belief in diversity, and our enthusiasm for our customers, you will find a home with us.

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