Hozpitality - Sales Coordinator

Accor Company Description At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. We welcome colleagues like an extension of our guests - individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: Job Description The Sales Coordinator responds to and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts. This Sales Coordinator is also responsible for responding to and documenting all Christmas Parties and Niche Market inquiries for their designated geographic region. Duties and Responsibilities

• Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
• Checking availability for both guest rooms and function space
• Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client's needs
• Blocking guest rooms and function spaces in property management software
• Making reservations for dining outlets arranged as part of client's booking
• Consulting General Manager, Conference Services and Chef for unique requests and pricing
• Copying and distributing all pertinent data concerning booked activities to appropriate departments
• Managing follow-up correspondence requests for both proposals and contracts
• Scheduling and conducting site inspections with prospective wedding clients
• Preparing a variety of weekly and monthly Sales reports
• Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
• Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
• Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
• Additional related tasks as assigned

Qualifications

• Post-secondary education in business is an asset
• Minimum 1 year of experience performing administrative work
• Previous hospitality experience
• Strong computer skills with competency in Microsoft Excel, Word and Outlook
• Excellent verbal and written communication skills
• Demonstrates high attention to detail
• Self-directed and efficient with excellent time management skills
• Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
• Capable of working effectively while under pressure

Additional Information Job Perks & Benefits:

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.