Inside Sales Representative

Job summary
The Inside Sale Representative will serve as the primary sales and account management representative to existing and new accounts within the assigned territory.
Job seniority: associate level
Responsibilities
• Accountable to achieve sales revenue, volume, and distribution objectives in assigned territory. • Grows existing accounts and develops new accounts through up-selling and cold calls. • Emphasizes product features based on analysis of customer needs and technical knowledge of product capabilities and limitations. • Actively listens to customer needs and answers questions about products, prices, availability, uses and sale terms. • Circulates among potential customers or travels by automobile to sell products. • Distributes product samples and detailed product literature. • Explains products and prices and demonstrates use of products. • Identifies prospective customers and creates new opportunities by using business directories, following leads from existing customers/vendors, participating in industry organizations and clubs, and attending trade shows and conferences. • Prepares all correspondence and paperwork related to accounts, including call reports entered into CRM system and orders. • Collaborates with colleagues to exchange information, such as selling strategies and marketing information. • Maintains customer records and other duties as required.
Requirements
• As a representative of the company, you must always exude our core values of honesty, integrity, hard work, continuous self-improvement, and one that thrives on empowerment. • Must increase sales and distribution with existing and new accounts. • Minimum 3 years field experience in sales or territory management. • Must successfully introduce new products and work with current and prospective customers to meet desired sales and service needs. • Must efficiently process product orders and maintain frequent contact with accounts. • Must respond to customer inquiries and complaints quickly and effectively. • Must work well in a team environment.
Key Skills Needed
• Knowledge of company product lines, plastics and materials preferred. • Management and/or sales experience is a plus. • Knowledge of principles and methods for showing, promoting, and selling products or services, including development of marketing strategies and tactics, product demonstration, sales techniques, sales control, and competitive analysis. • Knowledge of principles and processes for providing superior customer services, including customer needs assessment, meeting quality standards for services, and soliciting feedback to ensure customer satisfaction. • Strong communication skills for building and maintaining relationships with existing and new customers. • Bachelor’s Degree in Business or Marketing is a plus.
Benefits
• We offer a competitive base salary, Profit Sharing, dental, medical and life insurance, RRSP with matching benefits, and more.