Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi[...]

We are hiring a creative Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi[...] to join our stellar team at S I Systems in Toronto Ontario
Growing your career as a Full Time Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi[...] is an amazing opportunity to develop competitive skills.
If you are strong in persuasion, people management and have the right initiative for the job, then apply for the position of Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi[...] at S I Systems today!

Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi services to customers - 19015

Job Type: Contract

Positions to fill: 1

Job End Date: Dec 20, 2024

Pay Rate: Hourly: Negotiable

Job ID: 138085

Our valued telecommunications client is seeking an Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi services to customers

An initial 6-month contract - 100% remote - Open to all of Canada (Must work EST)

Responsibilities:

• You will be part of the sales support team in the company's business market.
• You will work as part of a pre-sales technical team to process existing customer additions and changes and support new sales opportunities.
• You will work with a team of technical professionals who will guide you through the product selection process.
• Participate in the customer requirements process for Unified Communications and LAN projects.
• Prepare proposals according to company guidelines, initiate orders in the company's internal system and follow up as needed.
• Work in conjunction with company partners in the Unified Communications, WLAN and LAN services ecosystem (CISCO, Aruba Komutel, Microsoft, etc.).
• Work with the CISCO Commerce Workplace (CCW) tool
• Work with company internet systems.
• Work simultaneously on various projects as directed by management

Must Have Skills:

• 2+ years experience with IP Telephony, LAN, WiFi Technologies
• 2+ years experience with Cisco
• Excellent communication skills in French and English

Nice to Have Skills:

• Knowledge of CISCO Commerce Workspace (CCW)

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Benefits of working as a Jr. Bilingual Help Desk Operator to support the pre-sales team with IP Telephony, LAN, and WiFi[...] in Toronto Ontario:

● Excellent benefits
● Company offers career progression opportunities
● Advantageous package