Operations Support, BCI

Req Id: 418534

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

Job Title: Operations support, BCI
Position Level: Non Management
Job Status: Regular – Full Time
Job Location: Canada: Ontario : Mississauga, Toronto || Canada: Quebec: Dorval, Montreal

Are you a curious person who likes to dig into data and find something out of nothing? Do you like to influence and drive change? We are looking for a Compensation Specialist who enjoys working with data and likes to come up with new solutions to take the business to the next level. This person will be crucial in implementing change within the compensation team with precision!

• Help manage Grid design, execution and communication
• Manage the inquiry inbox for internal compensation
• Expert in MS PowerPoint, Excel and Word
• Ability to pull own queries using Teradata, SQL, SAS, Oracle and others
• Ability to dig beneath the surface and find those outliers, issues, items, etc.
• Create presentations with substance and present to the senior executive team
• Builds concepts at the design phase and works all the way to execution, reporting, communication and payment
• Will be responsible for working on Internal Channels (ex. Corporate, Best Buy Express)
• Nice to have some in-store experience

• 1-2 years of compensation, finance, mathematics, statistics, social science or relevant work experience supporting and managing compensation plans
• Self starter capable of driving projects to completion
• Outstanding problem solving skills
• Project management skills and ability to collaborate across many areas of the business (eg. Sales, Finance, Operations, Business Intelligence, etc)
• Bilingualism is an asset (English and French)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Non Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 06/19/2023

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected] .

Created: Canada, ON, Mississauga

Bell, one of Canada's Top 100 Employers.