Sales Coordinator - Urgent Hiring

We are looking for a confident Sales Coordinator to join our vibrant team at FAIRMONT in Toronto, ON.
Growing your career as a Full Time Sales Coordinator is an incredible opportunity to develop excellent skills.
If you are strong in decision-making, people management and have the right initiative for the job, then apply for the position of Sales Coordinator at FAIRMONT today!

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

Job Description

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Ensure prompt and courteous service is extended to both internal and external clients
• Maintain an orderly work environment
• Have a complete understanding and knowledge of hotel’s services and facilities
• Assist with rate loading and passkey generation
• Assist in qualifying group and catering leads, researching space, entering bookings in Opera S&C, completion of banquet event orders and responding to client(s) either personally, or by directing to the appropriate salesperson(s)
• Assist in qualifying leads, and entering acceptances/RFP’s in Lanyon
• Accountability and ownership for weekly, monthly, quarterly and annual reports
• To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directives
• Conduct client site inspections of the property
• Maintain current sales and promotional literature
• Coordinate with other departments within the hotel to ensure distribution of important information
• Prepare and disseminate month-end reports
• Attend all sales meetings
• Obtain and record group histories
• Provide administrative duties as required by Director of Sales
• Regular sales office reception coverage
• Occasional Saturday office coverage
• Assist with preparation and follow-up of sales trips
• Other duties as assigned

Qualifications

• Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
• High degree of Opera and Microsoft Office applications
• Past sales experience (internal or external) an asset
• Proven competency in the area of organization and communication skills
• Minimal supervisory experience an asset
• Pleasant out-going personality/good interpersonal skills
• Excellent command of the English language

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
• Complimentary dry cleaning of business attire and shift meals
• Paid time off including vacation, sick and statutory holidays

Benefits of working as a Sales Coordinator in Toronto, ON:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package