Sales Operations Manager

About VoPay International Inc.

Established in 2016, VoPay is trusted by Canadian enterprises across all industries and has over 12,000 North American financial institutions within its network and continues to grow. VoPay is a visionary leader in the realm of intelligent payment infrastructure and embedded finance. Our all-encompassing Fintech-as-a-Service platform is poised to redefine financial services for forward-thinking business leaders throughout North America. VoPay's platform empowers any company to seamlessly integrate financial services and payment capabilities into their existing applications, products, or services, all through a unified and scalable API.

Company Culture

We believe in growing with the company and promoting from within. Each individual here is driven and ambitious, while being part of a united and supportive team. We work hard to realize our vision for the future.

Company Values

We believe in integrity first. Being in the financial sector means it is critical that we are 100% trusted by our clients. We dedicate effort, resources, and time to making sure we comply with all regulatory requirements and beyond. Our foundation is further built on innovation, agility, teamwork, and respect.

Why join VoPay?

• Ambition: Do you want to be part of a success story?
• Product: Any sales professional knows that the quality of the product is critical. Our product is innovative, well rounded, and in-demand.
• People: Each person on our team is both driven and supportive of their colleagues. You can’t ask for a better combination. 
• Autonomy: We don’t micromanage. You know that in sales your effort translates directly to money. The rest is details.
• Compensation: Competitive base compensation and a robust commission plan.
• Benefits: We cover all premiums for you and your dependents, and our benefits include Life Insurance, AD&D, Extended Health & Dental and an Employee Assistance Program (EAP).

The Opportunity

We’re seeking a motivated Sales Operations Manager with digital payments experience to join our rapidly growing organization. In this role, you will gather sales-facing requirements for solution enhancements, dashboards, reports, and system updates, while covering operational duties related to sales, including order processing and documentation management. Your contributions will ensure that Sales, Business Development, and Account Management at VoPay operate with maximum efficiency and without bottlenecks.

Duties and Responsibilities

• Understand the Canadian and United States payments ecosystem and VoPay's customer landscape.
• Review sales and business development requests for system enhancements.
• Build custom reports and dashboards for Sales and Senior Leadership teams.
• Enhance sales reporting, metric tracking, and analytics.
• Process VoPay sales orders and ensure frictionless onboarding.
• Develop 'How To' guides and documentation for Sales tasks and processes.
• Surface ideas for automation and eliminate manual sales processes.
• Review and cleanse VoPay data to ensure accuracy.
• Communicate effectively with leadership on updates and roadblocks.
• Cross-train and ensure smooth operations of VoPay Sales Ops.
• Partner internally with different VoPay groups to drive efficiencies.
• Collaborate with Marketing leadership and Operations team to ensure streamlined organizational design.
• Work with VoPay Admins on process documentation and automation efficiencies.

Skills and Qualifications

• 5-7+ years of payments experience preferred.
• Bachelor’s Degree in communications, business, marketing, finance, or related field recommended.
• Strong written communication skills.
• Motivated and competitive with a focus on quality and efficiency.
• Proactive, detail-focused, possessing a self-starter attitude.
• High energy, highly motivated, and passionate about your work.
• Previous sales operations management is a strong asset.
• Ability to work in a team environment and effectively communicate with stakeholders.

Ready to be a part of a vibrant and forward-thinking team? Submit your application now and let's build something extraordinary together.