Senior Performance Analyst

Description

Join our team:

TELUS is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Ready to accelerate your career growth and create new opportunities in unchartered territory?

The Global Sales Operations team is tenaciously focused on propelling the success of our sales channels and harnessing the power of our acquisitions to become unbeatable together. Working alongside our M&A and Sales teams we leverage strong integration strategies to maximize the collective expertise and capabilities of our acquired assets to drive market growth and differentiation.

Our team is responsible for strategic planning and execution of post acquisition integration of key acquired sales channels. Through embracing the power of our Premier Sales Organization (PSO) practices along with the thoughtful integration of people, process and structure our team is responsible for transforming our future go-to-market channels as one team, ensuring the acceleration of our collective growth objectives.

We are motivated to add team members who embrace transformation and are resolute about driving meaningful change to deliver outstanding outcomes. When two organizations come together we’re given an opportunity to explore new ways of working that incorporate the strengths of both organizations. This is a career shaping opportunity that will set you apart from many as you help build and grow new lines of business at TELUS. Are you up for the challenge?

Together, here is what we will do

Your mandate will be to build, own, and execute our best-in-class business strategy across TELUS Health and TELUS Agriculture and Consumer Goods. This will include managing robust controls and coordination strategies across all phases of the process. Simply put, you will champion the efficient and effective delivery of our long-term business operations strategy.

We are searching for a highly flexible individual who boldly champions collaboration, execution and enjoys winning as one-team. You are the missing piece to our puzzle if you thrive in working in a fast paced, growth oriented environment with focus on replacing business challenges with clearly defined solutions and result oriented plans.

Here's how

As an inspiring leader who operates with confidence, curiosity and compassion, you have the ability to understand the diverse needs of an organization. You harness the ability to execute strong sales operations strategies to execute best-in-class implementation of key actions to drive to market as one-team. You have a transformative mindset and are continually finding opportunities to deliver better outcomes for our team, our customers and our business.

In this role, you will:

• Support the Sales Strategy working plan from initial planning to implementation and sustainment
• Perform the appropriate level of planning and assessment leveraging data and analysis to guide sound decision-making
• Serve as the direct interlock and contact between key TELUS sales channels, strategy teams, and regional sales teams for direct ownership of a variety of projects
• Manage general program management and sales acceleration scorecard tracking, including reporting cycles to key Executive and Sr. Leaders where applicable
• Represent Sales Territory Segmentation throughout our business unit, including driving key relationship-building techniques and constructive feedback loops
• Cultivate an environment of superior culture, collaboration and engagement leveraging high emotional intelligence

Qualifications

You’re the missing piece of the puzzle:

• Advanced background in SQL, Python, Tableau with 3+ years of working experience.
• Proven ability to breakdown and simplify complex, ambiguous problems
• Project management, data visualization and executive reporting skills encouraged
• Understanding of telecom business models, measures and metrics
• Best in class data presentation skills
• Naturally curious with a strong ability to work through obstacles
• Embodies ownership, initiative and is self-directed; able to effectively manage ambiguity and change
• Highly skilled in stakeholder communication and management, building relationships to establish cross functional alignment for projects and initiatives
• Expert storytelling in presenting to diverse audiences while tailoring your message to drive business outcomes
• Ability to provide structured recommendations based off of analytics
• Ability to manage projects from infancy to completion

Great-to-haves

• University degree and/or 5-6 years of equivalent combination of experience and education
• Fundamental understanding of Data Science techniques and its strategic impact to business
• Exposure to and detailed experience in Premier Sales Organization (PSO) methodologies
• Experience working in a matrix structure to deliver end-to-end success
• Strong research, analytics, and problem solving skills
• Excellent communication, presentation and documentation skills
• Self-starter who takes ownership