Account Manager

Canadian Lynden Transport is seeking a dynamic individual to join our team as an Account Manager & Operations Liaison. In this multifaceted role, you will be responsible for traveling throughout your assigned territory, fostering relationships with both existing and potential customers. You will be instrumental in identifying solutions that not only add value to our customers but also contribute to the success of Canadian Lynden Transport. Beyond traditional sales duties, you will assist in operations helping and providing coverage during freight days or as needed in addition to rates. This role will also include being part of a regular on call cycle and the duties that fall under this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Consults with customers to evaluate and identify mutually beneficial service solutions. Ensures professional handling of the company's product and services.

Prepares proposals and bids to secure shipments. Quotes prices, credit and other terms; and prepares sales contracts for orders obtained. Responsible for completion of related paperwork, communications, and customer service activities.

Responsible for maintaining quality calls. Prepares and keeps reports of the calls and other business activities, including required sales reports and notes in Outlook. Keeps record of travel and entertainment expenses.

Coordinates and confers with the General Manager of Canadian Lynden Transport and with other Sales Team Members to coordinate company activities. Keeps Vice President, Sales & Marketing advised of changes within their assigned territory. Also keeps him/her informed of trends and activities occurring within the industry. Utilizes selling concepts, tools, and techniques developed and/or provided by the company. Develops strategies to produce maximum value for customers and profitable revenue for Lynden.

Responsible for compliance of departmental and company policies.

May assist in special projects as requested.

Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers.

Dependable and consistent attendance required.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B.A.) with emphasis on marketing, management or transportation studies from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability present information and respond to questions from managers, customers and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density.

Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Ability to work with others.

Must have valid (appropriate state) driver’s license and be able to travel via automobile for extended periods.

Position requires individual to be in the office, other than when on sales calls.

Must be able to type and/or use keyboard efficiently.

Position requires ability to write and use a keyboard for extended periods Must be able to lift and/or move up to 25 pounds. Must be able to travel throughout the terminal and office facility repeatedly during shift. Must be able to travel throughout assigned territory. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods.

While performing the duties of this job, the employee regularly works in outside weather conditions. The noise level in the work environment is usually moderate.