CRF Assistant Manager CRF Assistant Manager

Description

The Assistant Manager of Correctional Programs coordinates all aspects of a community service program and supervises staff.

KEY RESPONSIBILITIES:

• Acts as a team leader and provides direct supervision to program staff; participates in hiring, orientating, training, evaluating, disciplining and terminating in consultation with the Correctional Programs Manager or designate; schedules staff to meet program needs and any government contracts; deals with complaints/grievances
• Plans, coordinates, develops and implements all program areas and requirements, including the expansion of services as appropriate, according to Salvation Army Standards and the program model established
• Develops and maintains favourable working relationships with community placements, agencies and or volunteers
• Manages referrals, processes intakes and determines appropriate client placement and discharge; ensures compliance with all Legal status and mandates and any required contractual agreements
• Establishes and maintains secure record keeping and retrieval system pertaining to clients and placement agencies in compliance with applicable government and Salvation Army policies and procedures; provides reports to government and Salvation Army departments
• Ensures the safety of clients, staff and stakeholders and report incidents immediately to the direct supervisor
• Determines case load for direct reports
• Performs other duties as assigned

HOURS: The normal work week is Mon-Fri. The normal workday comprises 7 ½ paid hours and a ½ hour unpaid lunch break. Hours will typically be 8:30am – 4:30pm but will need to be flexible to meet the needs of all areas of responsibility, given both the busy nature of this position and the fact that certain duties may have to be attended outside of core office hours.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education/Certifications:

• A Bachelor’s Degree in Criminology/Psychology/Social Work

Experience:

• One year of prior related experience, including experience working with adults in an institutional or residential setting and experience supervising staff

Required Skills/Knowledge:

• Willingness to adhere to the Mission and Values of The Salvation Army and Vancouver Harbour Light
• Must have an understanding of and be comfortable with the Criminal Justice System and have an ability to work with individuals with a diverse criminal background
• Knowledge of addictions, homelessness, poverty issues, and has a practical knowledge of life skills
• Must have the ability to communicate effectively with a non-judgemental attitude
• Must have strong written and verbal communication skills as well as organization and administration skills
• Must be computer literate with a good working knowledge of Microsoft Windows and Office
• Willingness to work in a drug and alcohol-free environment
• Qualify for and be willing to obtain enhanced security clearance
• Current Certification in Basic First Aid and CPR would be considered an asset

PREFERRED SKILLS/CAPABILITIES:

• Detail-oriented with a high level of accuracy and document creation
• Ability to prioritize and manage multiple tasks and a variety of demands in a fast-paced environment
• Flexible, self-motivated, adaptable
• Promotes effective communication and encourages team engagement
• Current Certification in First Aid/CPR, Mental Health First Aid, Non-Violent Crisis Intervention and Motivational Interviewing would be considered an asset.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. 

The Salvation Army requires all employees to be fully vaccinated against COVID-19 and provide proof of full vaccination. The Salvation Army will provide reasonable accommodation if the successful candidate cannot be vaccinated due to a medical exemption.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.