Dynamics CE Consultant/Developer

Location: Victoria, Vancouver, Edmonton, Calgary, Regina, Toronto 

Type: Full-Time 

Experience Level: Intermediate (Minimum 3 years of relevant experience) 

Job Description:  

We are seeking an experienced and motivated Dynamics 365 CE Consultant/Developer to join our team. The ideal candidate will possess at least 3 years of hands-on experience with Dynamics 365 Customer Engagement (CE). The candidate should also have strong skills in JavaScript, and C# to develop and customize solutions that meet our clients' needs. 

Key Responsibilities:  

Consulting and Analysis: 

• Communicate with team, clients and management. 

• Provide expert advice on Dynamics 365 CE capabilities and best practices. 

• Design and implement solutions that align with client objectives and enhance their business processes. 

Development and Customization: 

• Write and maintain code in C# (Plugins/Workflow Assemblies) and JavaScript (Web Resources) to create seamless and user-friendly applications. 

• Develop and customize Dynamics 365 CE applications using out-of-the-box features as well as custom code. 

Testing and Deployment: 

• Support user acceptance testing (UAT) to ensure high-quality deliverables. 

• Manage the deployment of solutions and troubleshoot any issues that arise post-deployment. 

Documentation and Training: 

• Develop and maintain technical documentation for solutions and customizations. 

• Provide training and support to end-users and other stakeholders to ensure smooth adoption of new systems and features. 

Qualifications:  

Experience: 

• Minimum of 3 years of experience working with Dynamics 365 Customer Engagement (CE). 

Technical Skills: 

• Strong understanding of Dynamics 365 CE architecture, data model, and security model. 

• Strong grasp of development concepts such as server-side vs client-side functionality, synchronous vs asynchronous, OOB vs customizations. 

• Knowledge of ancillary Power Platform tools such as Dataverse Web APIs, XRMToolbox, Data Migration Utility, and PAC CLI. 

Other Skills: 

• Excellent problem-solving skills and the ability to troubleshoot complex issues. 

• Strong communication skills, both verbal and written. 

• Ability to work independently as well as collaboratively in a team environment. 

• Strong organizational skills with the ability to manage multiple priorities and deadlines. 

Preferred Qualifications: 

• Microsoft certifications related to Dynamics 365 CE and/or Power Platform. 

• Experience working with Agile tools such as Azure DevOps and/or JIRA. 

Additional Skills/Experience considered an asset: 

• Having at least one year of experience with Power Pages (Power Portals), including the creation/maintenance of HTML/CSS/JavaScript libraries. 

• Experience with Canvas Apps and Power Apps Component Framework (PCF) 

• Experience with Azure and/or Power BI services. 

• Possession of Integration and Data Management experience: 

• Integrate Dynamics 365 CE with other systems and data sources using various integration tools and techniques. 

• Ensure data integrity and consistency across systems through effective data management practices.