General Manager

Job summary
General Manager responsible for enabling work, learn, and grow culture Build customer centric culture and nurture the customer experience Manage operational excellence and achieve financial results
Job seniority: mid-to-senior level
Responsibilities
• Provide leadership and shape customer centric culture • Build community network and nurture customer experience • Lead referral-based business development • Develop and execute SolutionShop business development strategies • Provide team leadership through hiring, onboarding, coaching, and development • Manage costs and meet operational and financial metrics • Oversee asset protection procedures and privacy standards • Participate in district and regional initiatives and meetings • Act as an agile change leader • Lead a culture of engagement and talent development • Ensure clean and safe environment is a priority
Requirements
• 5 years of Retail Management experience • Proven track record of achieving customer service excellence and driving sales results • Focus on building partnerships and community • Advance-level in communication • Comfort with technology • Dynamic, inspiring partner to customers and associates • Curious, approachable, passionate, and solutions-oriented
Benefits
• Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more...