Microsoft Dynamics CRM Senior Developer

Microsoft Dynamics 365 CRM Senior Developer

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:

Find out more about the next steps in our Recruitment process . 

Note : This position can be staffed out of our Toronto or Ottawa office locations. The successful candidate will be required to adhere to our Hybrid Model in either location (more details below). 

About the position

We are seeking an innovative and skilled web portal developer to join our Retail Payments Supervision team! We are a collaborative and diverse team within ITS with the mission to carry out the roadmap of an effective regulatory IT platform to meet the requirements of the Bank of Canada’s role in supervising payment service providers (PSPs). To learn more about our core function – you can visit:  About the retail payments supervisory framework - Bank of Canada

Lead by the Director of Retail Payments Supervision and FMBO Transformations, you will join a dynamic and highly skilled Scrum team working together to design, develop, and support our regulatory IT platform that comprises a modern HTML5/CSS/JS/Liquid web portal, Microsoft Azure cloud services and Dynamics 365 CRM to meet the business requirements.

Further, you will have the full support of your leader and teammates to enhance your skills, experiment, and further your career through our customizable Learning & Development programs across various domains (IT, Programming, Architecture, Analytics, etc.) and relevant certifications.

What you will do

As a Web Portal Developer, you will be responsible for developing new features and maintaining existing components the Bank’s RPS regulatory IT platform comprised of a modern HTML5/CSS/JS/Liquid web portal, Dynamics 365 CRM, SharePoint, CollabSpace, 10+ Azure services (Front Door, APIM, B2C, Power Apps) and multiple system integrations.

More specifically, you will:

• Contribute to the development of the web portal application
• Analyze, design and implement enhancements to meet business requirements
• Maintain collaborative relationships with internal clients and external counterparts 
• Perform technical and root-cause analysis on issues and make recommendations for correction 
• Create working procedures and documentation on solutions and populate knowledge databases, testing plans and results 
• Look for new ways of doing or providing services to our clients; changing or reconfiguring approaches to improve efficiency and capacity 
• Ensure compliance with audit requirements during the support and maintenance of applications 
• Provide second and third-line support, including evening and weekend paid overtime work as required 

What you need to succeed

You have a strong attention to details with the ability to rank tasks per priority, meet deadlines and perform multiple tasks concurrently. You also can communicate effectively and maintain co-operative working relationships with the other project members and IT teams

In addition, you have:

• Proven experience with web portal development in a Microsoft or equivalent environment 
• Experience developing and maintaining HTML5, CSS, JavaScript web portal applications 
• Experience working with business analysts or user experience (UX) designers to creatively translate business requirements and designs into interactive web portal functionality
• Experience and understanding of source control systems essential, including advanced branching and merging techniques (e.g., TFS, SVN, or CVS) 

Nice-to-have

• Experience with Liquid or equivalent templating engine
• Experience developing within Dynamics 365/CRM (version 2016 or greater) 
• Experience working with Swagger and Web API services 

• Experience in writing programming scripts using PowerShell 

Your education and experience  

Your combined education and work experience demonstrate that you have the proficiencies and skills for the role. We are ideally seeking candidates with a relevant degree/diploma and 5+ years of relevant experience.

What you need to know

• Language requirement: English or French essential
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret 
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
• The official title for this position is “Senior Developer ”

Hybrid Work Model #LI-Hybrid

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider . 

• Salaries are based on qualifications and experience and typically range from $90,275 to $112,845 (job grade 17)
• The Bank offers an incentive for successfully meeting expectations at 7 to 10% of your base salary. The Bank offers performance pay for those who exceed expectations (15% of your base salary).. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension #LI-POST

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.