Service Manager

Barque BBQ

Service Manager

Toronto, Ontario•Full-time

Barque Smokehouse on Roncesvalles is looking to hire a Manager to support Service and the Front of House team. This person will work closely with the General Manager, Chef, and Owner to run service 5 days per week, as well as contribute to policy and standards, food and drink menu engineering, scheduling strategies, and more.

The ideal candidate is an individual who truly loves and exemplifies inspired hospitality, with a strong passion for and knowledge of food and beverage. They will also have strong organizational, leadership, and guest service skills to actively support daily service and operations. 

Starting annual pay range is 55-64K, depending on experience.

Benefits include:  

• Extended health and dental
• Dedicated mental health support via Humanacare 
• Paid vacation days
• Monthly cell phone credit of $65
• Free staff meal 

Basic responsibilities of the role include: 

• Providing in-person guest services 
• Training and coaching employees
• Ensuring health and safety standards are met
• Using, programming, and streamlining a Point of Sales System 
• Strong communication and leadership skills
• Oversee day-to-day restaurant services
• Internal and external email communication
• Understanding of employment laws
• Inventory management
• Smart Serve Certified
• Food Handler Certificate is an asset

For years, we have been actively working to correct industry inequities like Front of House/Back of House wage disparity, benefits for employees, and the discriminatory tip-based model. As of 2022 we have a new pricing model - one that provides all staff with allowances for extended health benefits, paid days off, and an hourly wage of no less than $22.25 hourly (more in the vast majority of instances). While we don't refuse gratuities, guests are reminded that we have incorporated the costs of a stable wage into our pricing.

We check in with all staff regularly to ensure everyone is happy and developing while maintaining a healthy work / life balance. Many of the management team and staff have been with us for years. We strongly believe in supporting our staff, providing a dynamic work environment where everyone is treated as a professional, is valued, respected, and heard. 

Please include a cover letter and resume with your application to . For more information on Barque Smokehouse, please visit our website at . 

We thank all applicants for their interest. Only applicants who are selected for an interview will be contacted.