Technical Writer

Req ID: 274556

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Writer to join our team in Toronto, Ontario (CA-ON), Canada (CA).

As a Technical Writer, you will use your wide array of knowledge to provide support to our clients. If you are passionate about communication, technology and are solution driven, you will be a great fit for our team. In this hands-on role, you will work closely with a talented project team and our clients to design, build and evolve their business.

How We Will Help You:

Joining our organization is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work.

Once You Are Here, You Will:

• Document help text, user manuals, technical documentation, web page content, etc.
• Review documentation standards, existing project documentation and determine documentation requirements.
• Gather information concerning features and functions provided by developers.
• Assess the audience for the documents/manuals which are required and prepare a statement of purpose and scope for each.
• Develop a table of content for each document/manual and write or edit required content.
• Document help text, user manuals, technical documentation, web page content, etc.
• Design the layout of the documents/manuals and prepare or coordinate preparation of any required illustrations and diagrams.
• Use word-processing, desk-top publishing, and graphics software to produce final camera-ready copy.

Required Qualifications

• 5+ years, within the last 10 years, experience as a Technical Writer. within the last 10 years, with participation in the role in at least 3 projects with similar subject matter and scale. Previous experience with modernizing business applications would be an asset.
• Must have 3+ years experience working with the following technologies:
  • Power Platform (Canvas app and Power Automate)
  • SPO (SPO lists)
  • M365
• Must be fluently bilingual (spoken and written) in both English and French.

Ideal Mindset:

• Lifelong Learner . You are always seeking to improve your skills.
• Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need .

This position requires a valid Canadian Security Clearance. Candidates can be guided through the application process for this clearance; and must successfully obtain the clearance to fill the position.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.