Warehouse Supervisor

Standard Video AD Video

Position Summary:

The ‘Operations Supervisor’ role oversees warehouse and transportation operations of a dedicated McDonald’s distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

Within the scope of his/her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service.

This position provides strong technical support as well as direction, guidance & leadership to the Warehouse and Transportation Departments at an assigned distribution centre.

Position Responsibilities may include, but not limited to:

• Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum
• Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions
• Assign daily work duties to drivers and warehouse workers ensuring safety, service and productivity and reliability Requirements are met
• Manage work flows efficiently, meeting the Requirements of our Collective Bargaining Agreement
• Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)
• Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information
• Maintain associated employee bids
• Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service etc.
• Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service and cost efficiencies
• Audit all drivers trip records for legal and process legitimacy
• Maintain and audit weekly payroll entries for drivers and/or warehouse workers
• Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)
• Oversee quality control for in-house and en-route product
• Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly
• Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another
• Review service providers’ performance to ensure service and quality Requirements are met and cost controls are met

Leadership

• Perform supervisory functions which include follow up with drivers and/or warehouse workers while holding employees accountable through recognition & discipline
• Demonstrate leadership through effective teamwork and demonstrating a positive attitude
• Develop and maintain effective working relationships across the company
• Participate in training, inspection, investigation and continuous improvement programs

Administration

• Collect and record statistical information for reporting purposes

Facility & Equipment

• Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated  Requirements
• Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
• Other projects or duties as assigned

Required Skills and Experience:

• Bachelor’s degree (or equivalent) in business, engineering, logistics or related field
• Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution, or logistics
• One to three years of progressively responsible supervisory experience
• Strong computer software (i.e., MS Office) skills required
• Experience with Routing and Onboard Software, a strong asset
• Leadership  required
• Integrative thinker and excellent problem-solving skills
• Strong work ethic, ability to multi-task in a high pressure 
• Attention to detail, organization skills
• High initiative, self-motivation
• Strong, interactive team player
• Excellent time management skills, ability to manage multiple priorities
• Ability to produce accurate and timely reports
• Excellent communication and presentation skills (verbal and written)
• This position must pass a post-offer background check

Physical Demands and Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

• Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations.

Martin Brower is an innovative global supply chain solutions leader providing end-to-end solutions for restaurant chains across 19 countries. Our 11,000+ team members rely on our more than six decades of experience combining their expertise with the latest technologies. With the right tools, information and support, we equip our customers to run great restaurants and our team members to build great careers.

Accessibility

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

At Martin Brower of Canada we embrace the unique abilities, experiences, and cultural backgrounds each individual brings to our team. We are committed to treating everyone fairly and provide opportunities to succeed. We are Stronger Together.

Martin-Brower of Canada Co. is an equal opportunity employer

CALIFORNIA CONSUMER PRIVACY ACT NOTICE TO EMPLOYEES

Reyes Holdings, L.L.C. and its U.S. affiliates (collectively, “Reyes,” “we” or “our”) is providing the following details regarding our collection, use, retention and disclosure of personal information about California residents who are Reyes employees, independent contractors, job applicants, owners, directors or officers (and their emergency contacts and recipients of employment benefits) (“Personal Information”).

We supply this information consistent with the California Consumer Privacy Act of 2018 (“ CCPA ”).

Please provide this notice to your emergency contacts and recipients of employment benefits by providing them with the link to this notice.

We may collect the following categories of Personal Information:

• A. Identifiers, such as name, contact information, online identifiers and Social Security numbers and other government-issued ID numbers;
• B. Personal information, as defined in the California customer records law, such as name, contact information, education information, employment history, financial information and medical and medical insurance information;
• C. Characteristics of protected classifications under California or federal law, such as sex, age, race, religion, national origin, disability, medical conditions and information, citizenship, immigration status, request for leave and marital status;
• D. Biometric information, such as fingerprints;
• E. Internet or network activity information, such as browsing history and interactions with our and other websites and systems;
• F. Geolocation data, such as device location, vehicle location and IP location;
• G. Audio, electronic, visual, and similar information, such as photographs or audio or video recordings created in connection with our business activities;
• H. Professional or employment-related information, such as work history, prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services, such as retirement, health, and other benefit programs, services, and products to which you and your dependents and beneficiaries receive access through us;
• I. Education information subject to the federal Family Educational Rights and Privacy Act;
• J. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We use this Personal Information for the purposes of operating, managing, and maintaining our business, managing our workforce, and accomplishing our business purposes and objectives, including, for example, using Personal Information to:

• Manage workforce activities and personnel generally, including for recruitment, background screening, performance management, career development, payments administration, employee training, leaves and promotions;
• Administer hiring, promotion, and discipline;
• Provide an efficient means for personnel to obtain the contact information of their colleagues so they may contact them;
• Manage payroll, wages, tax forms and filing, expense reimbursements, and other awards such as stock options, stock grants and bonuses, and provide healthcare, pensions, savings plans and other benefits;
• Calculate insurance and other employee benefits;
• Monitor personal investments to comply with SEC insider trading regulations;
• Notify family members in case of an emergency;
• Maintain and secure our facilities, equipment, systems, and infrastructure;
• Undertake quality and safety assurance measures, protect the health and safety of our workforce and others, and conduct risk and security control and monitoring;
• Determine and monitor compliance with worldwide training and other policies;
• Conduct research, analytics, and data analysis to assist in planning succession and to ensure business continuity, as well as to design employee retention programs and diversity initiatives;
• Perform identity verification, accounting, audit, and other internal functions, such as internal investigations;
• Monitor use of IT infrastructure, internet access, and electronic communication for unauthorized, unlawful, or inappropriate use;
• Record phone calls for training, quality assurance, and legal compliance purposes;
• Operate and manage IT and communications systems and facilities, allocate company assets and human resources, and undertake strategic planning and project management;
• Obtain legal advice and establish, exercise or defend legal rights, and act on collection and discovery requests in the context of litigation, government investigations or regulatory audits or inquiries; and
• Comply with law, legal process, investigations, internal policies and other requirements such as income tax deductions, monitoring, record-keeping and reporting obligations.

Changes to this CCPA Notice

We may change or update this CCPA Notice from time to time. When we do, we will post the revised CCPA Notice on this web page with a new “Last Updated” date.